Cloud Technical Architect

Welcome to the intersection of energy and home services. At Airtron, we're driven by our passion to create a smarter, cleaner and more connected future.

At Airtron, we're more than just a heating and air conditioning installer and service provider. We're a family of hard-working and dedicated technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives and more. We invite you to join us and experience the rewards of bringing a smile to our customers' faces every day.

Job Summary:

The Infrastructure Lead Architect will be responsible for designing, implementing, and maintaining the overall infrastructure strategy of the organization. This role requires a deep understanding of network architecture, cloud computing, and enterprise systems. The ideal candidate will lead our MSPs overseeing cloud infrastructure, network and collaborate with cross-functional teams to ensure optimal performance, security, and scalability of our infrastructure.

Essential Duties/Responsibilities:

• Design and architect scalable, secure, and reliable infrastructure solutions that align with business objectives.
• Lead the infrastructure team in the development, implementation and management of network, server, and storage architectures.
• Evaluate and recommend new technologies, tools, and processes to enhance operational efficiency and performance.
• Collaborate with application architects, developers, and security teams to ensure seamless integration of infrastructure components.
• Develop and maintain documentation designs, processes, and procedures.
• Establish and enforce best practices for infrastructure management, including monitoring, backup, and disaster recovery. (Business continuity planning)
• Conduct regular performance assessments and capacity planning to ensure infrastructure meets current and future business needs.
• Mentor and train team members to enhance their skills and knowledge in infrastructure technologies.
• Stay current with industry trends and advancements in infrastructure technologies.

Working Conditions:

• Hybrid position. May consider remote.
• Open office environment
• Willingness to work overtime hours as necessary, especially during critical issue resolution and to achieve project milestones.
• 24-hour on-call support will require some nights and weekends. Will be required to carry cell phone and be accessible after hours as needed.

Minimum Requirements:

• Bachelor's degree in computer science, information technology, or related field;
• 7+ years of experience in IT infrastructure design and management, with a focus on architecture.
• Proven experience with cloud platforms (e.x., Azure, AWS, Google Cloud) and virtualization technologies.

Preferred Qualifications:

• Experience may be suited for education
• Relevant certifications (ie. AWS certified solutions architect)

Additional Knowledge, Skills and Abilities:

• Strong knowledge of networking concepts, protocols, and security best practices.
• Experience with automation tools and scripting languages. (RPA)
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and leadership skills, with the ability to work collaboratively across teams.
• Strong work ethic
• Highly proactive mindset
• Strong attention to detail
• Positive attitude and desire to be a team player
• Ability to manage multiple concurrent projects and associated resources
• Collaboration with teams across the business
• Organized and able to coordinate a large volume of requests
• Demonstrated ability to multitask in a dynamic environment
• Ability to work independently and collaborate as key team contributor
• Ability to build positive relationships with customers, both internal and external
• Safety mindset and acceptance of a safety culture
• Related experience may be substituted for education

Physical Requirements:

• Occasionally requires lifting up to 50 pounds as appropriate to perform duties and responsibilities
• Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots (only as necessary based on safety rules; not required as part of normal job duties).
• Must be able to adhere to long periods of standing, walking or sitting
• Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others
• Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad

Airtron is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

PLEASE NOTE: NRG Energy, Inc. is providing onboarding and pre-employment processes for Airtron LLC. As such, you may encounter "NRG Energy, Inc." or "NRG" in various places during your pre-employment and oboarding process. Please be aware that Airtron LLC and NRG Energy, Inc. are separate and independent companies, and that your employment will be with Airtron LLC and not NRG Energy, Inc.