Coordinator FT MBA Student Experience

JHU Carey Business School is seeking an experienced higher educational professional to join our team as Coordinator FT MBA Student Experience. As part of the Full-Time MBA (FTMBA) Program Team, the Coordinator will report to the Sr. Associate Director for FTMBA Programs and interact with a variety of people throughout the year including students, staff, faculty and instructors, peers at other Johns Hopkins University (JHU) schools, graduate assistants, vendors, and community members.

The responsibility of the Coordinator is to support FTMBA students, beginning with pre-Orientation programming, including planning and implementing virtual summer welcome events. This position also supports events and programming for the Undergraduate Business Minor. The Coordinator will also be primarily responsible for the development and delivery of the annual Foundations Week in-person orientation for incoming FTMBA students. Throughout the academic year, the Coordinator will plan and execute a number of events, ranging from community lunches to showcases and receptions to support FTMBA student and foster a top-notch student experience. The position will be responsible for managing all FTMBA and Undergraduate Business Minor program communication.

This position requires the ability to practice independent thinking and creative approach to addressing student needs, engagement, and problem solving. The successful candidate must be able to collaborate, communicate effectively, prioritize multiple tasks, be detailed oriented, work independently, and take a proactive approach to work on assignments. This is primarily an event and project management position.

The position will be primarily located at the Baltimore Harbor East Location, with regular travel to both the Homewood Campus in Baltimore and the Hopkins Bloomberg Center in Washington DC. Some evening and weekend work will be required to accommodate program needs.

Specific Duties & Responsibilities

Student Programming and Events (40%)

• Develops and manages Foundations Week programming that includes but is not limited to logistics, communication, budgeting, vendor selection, catering, trouble shooting, and ensures that all aspects of the orientation program run as planned.
• Develops and manages events for the FTMBA and Business Minor program throughout the year. This includes recruitment events (Minor), pre-orientation virtual programming, in-person community lunches, showcases, and receptions.
• Works collaboratively with Business Minor Program Director and Program Manager in planning student events at both Harbor East and Homewood.
• Collaborates with campus partners such as the Office of Experiential Learning to develop logistics plans for international and domestic travel for project-based courses, site-visits, or trips.
• Develops and maintains tools (such as Qualtrics surveys) to collect, analyze, and report data about the student experience during the events.
• Identifies internal and external resources to improve students' experience; develops and executes special initiatives to enrich students' experience during the academic year.
• Works with the FTMBA Association to plan, coordinate, and facilitate student events.
• Collaborates with the Programs & Advising staff to address students' questions and concerns for student events.
• Coordinates all FTMBA and Business minor programs-sponsored events.
• Manages inventory of speaker gifts, supplies, or other program-related items.
• Serves as the primary contact for planning, organizing, and implementing program events.

Program Communication (30%)

• Manages FTMBA and undergraduate Business minor program email accounts.
• Provides timely communication about the program, events, and resources to all FTMBA students.
• Manages and update the Carey Full-Time MBA Community Canvas pages with announcements and materials in preparation/after events such as slides, links, and other handouts.
• Assists in updating program information on the Carey website, student handbook, and/or university catalog.
• Maintains email listservs for FTMBA and Business minor programs.
• Maintains and update FTMBA calendar of events and key program deadlines.
• Coordinates with Academic Program Manager and Academic Program Director on faculty communication.
• Schedules monthly stakeholder meetings, semesterly faculty meetings
• Collaborates with Carey Marketing & Communication team with updates from program events and activities.

Budget Logistics (25%)

• Handles all financial/administrative aspects of FTMBA and Business Minor student event planning, including all necessary financial paperwork.
• Assist Sr. Associate Director in the management of the FTMBA budget; assist Assistant Director with management of Business Minor budget.
• Manage reimbursement for student professional development funds in collaboration with Academic Program Manager.

Other duties as assigned (5%)

• Assists with "all hands-on deck" university-wide events such as such as commencement and various orientations.
• Works collaboratively with other Carey stakeholders in developing intra and inter-departmental student events and programming.
• Serves on special-interest committees or work groups to represent the department.

Special Knowledge, Skills, & Abilities

• Flexible hours are required, this position requires intermittent weekend and evening work to coordinate student event programs.
• Event planning skills.
• Project management skills and familiarity with project management software (Asana or similar program).
• Knowledge of SAP, and other related JHU educational support systems, preferred.
• Excellent organization and time management skills.
• Microsoft Office skills (at least intermediate level).
• Communication management platforms (Bananatag/Staffbase or similar program).
• Electronic learning management system experience (Canvas or similar program).
• Skilled in all aspects of Zoom.
• Knowledge of survey tools/platforms (Qualtrics or similar programs).
• Student-centered mindset.
• Excellent communication and interpersonal skills (written, verbal, intercultural).
• High attention to detail as well as ability to see the big picture.
• Emotionally intelligent and committed learner.
• Positive, professional demeanor and approach to daily work.
• Highly collaborative.
• Capable of taking initiative.
• Ability to function in a fast pace environment.
• Able to function independently and collaboratively.
• Ability to prioritize quickly and respond to changing needs accordingly.
• Ability to multitask and prioritize.
• Strong problem-solving skills

• High School Diploma or graduation equivalent.
• Three years administrative/academic related experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

• Bachelor's Degree.
• Graduate student events experience.
• Business school experience.

Classified Title: Academic Program Coordinator
Job Posting Title (Working Title):Coordinator FT MBA Student Experience
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $18.20 - $33.90 HRLY ($55,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday with occasional evenings and weekends to support student programming
Exempt Status:Non-Exempt
Location:Hybrid/JH at Harbor East
Department name: Academic Administration
Personnel area: Carey Business School