Business Transformation - Senior Manager

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

In this highly visible and integral role, the Senior Manager of Process Engineering is responsible for the development and execution of Value transformation initiatives. You will build business cases against initiatives to size value and enable tracking of delivery. Manage stakeholders up to VP level to drive forward transformation initiatives. You will collaborate with leadership and key business partners across Value to align on change management and ways of working initiatives with the organization's strategic goals. You will work autonomously to orchestrate across Band 5 leaders and their teams to define and manage organizational processes that are designed to enable the Value transformations plan, while delivering against our key KPI's. Additional responsibilities include delivering data-driven insights to help resolve business challenges. Define and prioritize research projects to ensure these insights are delivered effectively.

• Leading cross-functional, complex projects and teams independently and ensure post-implementation reviews to ensure success

• Serving as a thought partner/collaborator for strategic priorities in Value

• Generating and stimulating innovative ideas, encouraging out-of-the-box thinking.

• Building rapport with business partners, manage group dynamics, and foster a collaborative environment.

• Planning and structuring workshops and ideation sessions effectively, including setting clear objectives, agendas and timelines.

• Identifying and address challenges that arise during sessions, adapting the approach as needed.

• Creating a positive and engaging atmosphere, inspiring and encouraging solution-oriented experiences.

• Having the ability to listen attentively to the business; ideas and perspectives, demonstrating respect and understanding.

• Utilizing Lean Six Sigma, or other creative problem-solving methodologies.

• Synthesizing and summarizing key insights and ideas.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Bachelor's degree or four or more years of work experience.

• Proficiency in Google Suite of tools, Microsoft Excel, Power Point

• MBA or advanced degree.

• Experience in consulting, developing strategy, and/or change management.

• Demonstrated ability to direct and set strategy; follow through with execution

• Ability to present and interact with all levels of management.

• Ability to think about future possibilities and rally numerous assets to design, test and learn, execute at scale.

• Good interpersonal, communications and presentations skills.

• A forward-thinking mindset, with the ability to drive innovation and anticipate future organizational needs.

• Experience in problem solving and intellectually curious with good judgment.

• Change agent with strong credibility and influence across the business.

• Experience in analytical, critical thinking and Outstanding quantitative skills.

• Experience in managing client relationships.

• Good empathy skills combined with self-awareness.

• Design Thinking, Agile and/or Lean Six Sigma Certification

• Experience in project management and/or certification.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.