Data Analyst I - Admission Services

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

The Data Analyst I supports the institution's student success initiatives, admissions processes, and crossdepartmental data analysis efforts. This entry-level position assists in gathering, organizing, and analyzing data related to student support, admissions pathways, and various academic initiatives. The analyst contributes to improving student services, forecasting admissions trends, and providing data-driven insights to support decision-making across multiple academic and administrative units.

• Analyzes Student Customer Support Data from OneStop and Salesforce to identify opportunities for improvement in student services and support.
• Assists in monitoring and evaluating the impact of implemented changes on student enrollment, satisfaction, and academic outcomes by collecting and organizing relevant data.
• Supports the monitoring and analysis of admissions pathways by gathering data on application trends, acceptance rates, and matriculation patterns.
• Interprets predictive models to forecast the quality and size of incoming cohorts.
• Helps create and maintain dashboards that track key performance indicators (KPIs) related to student support, admissions, and financial aid.
• Provides data analytics support for the offices of admission, registrars, financial aid and scholarships by preparing regular reports and responding to basic data requests.
• Assists in the analysis of student retention data, identifying factors that may influence student persistence and success.
• Supports the analysis of admissions marketing campaigns by gathering data on their reach and effectiveness in attracting qualified applicants.
• Supports the evaluation of financial aid and scholarship programs by gathering data on their impact on student enrollment and academic performance.
• Helps analyze the effectiveness of student support initiatives by compiling data on usage rates, student feedback, and academic outcomes.
• Assists in identifying trends in student inquiries and support requests to inform proactive support strategies.

Bachelor's degree in an appropriate area of specialization.

• Basic knowledge of data analysis techniques and statistical concepts.
• Proficiency in Microsoft Excel and familiarity with database systems.

Administrative

Begin time: 8:30 AM

End time: 5:00 PM

Criminal Background Check

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.