Applications Engineer
Molex | |
$65,000.00 - $75,000.00 / yr | |
life insurance, parental leave | |
United States, Arizona, Phoenix | |
Nov 15, 2024 | |
Your Job
The Applications Engineer (AE) will report to the Associate Global Product Manager and will work closely with external customers/prospects and collaborate internally with engineering, manufacturing, and quality departments. The AE will be the primary point of contact for customers to provide technical support, identify other products/applications that may benefit the customer and recognize new product opportunities. The AE will engage engineering/manufacturing to determine the viability of new product opportunities and assist in the request for quotation process. The ASE will also serve as the liaison between customers and the company's quality department for any potential quality concerns. This role does not entail cold-calling and is not commission-based. It is an in-house technical sales/support role with 5% travel to other Molex and/or customer locations. This role is remote eligible with preference to sit in Phoenix, AZ - other locations may be considered for the right candidate. Our Team Polymicro & FiberGuide Industries are Molex Brands, and part of Koch Industries, manufacturers for optical fibers, fiber assemblies, fused silica capillary tubing and other micro-components for the medical device and analytical instrument industries. What You Will Do * Contribute to a positive customer experience by responding to technical inquiries, requests for quotation and sales orders from both existing and potential customers * Serve as the point of contact for customers to correctly identify the appropriate products for their applications * Identify customer needs/specifications that could lead to the creation of new products * Effectively communicate customer specifications to engineering and manufacturing * Initiate and monitor the preparation of quotations, sales orders and return authorizations * Gather and share market/competitive intelligence with site leadership * Strive to achieve mutually beneficial "win-win" outcomes between Molex and customers Who You Are (Basic Qualifications) * Bachelor's degree OR 3+ years of sales, sales support, and/or customer service experience * Experience using verbal and written communication with cross functional teams as well as internal and external customers * Experience utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) What Will Put You Ahead * Sales experience in a technical manufacturing field * Experience working in a medical (ISO9001/ISO13485-certified) manufacturing facility * SAP experience This role is not eligible for VISA sponsorship. For this role, we anticipate paying $65,000- $75,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy [1] here. Who We Are As a Molex company, Phillips-Medisize mobilizes and deploys specialized capabilities and services across highly regulated industries, including health care, regulated consumer, automotive and defense. We design, develop and create innovative and life-changing medical technologies for millions of people around the globe. At Koch, employees are empowered to do what they do best to make life better. Learn how our [2] business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click [3] here for additional information. #LI-CK1 References Visible links 1. https://jobs.kochcareers.com/pages/culture 2. https://www.kochind.com/about/business-philosophy 3. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf |