Director of Operations
JLL | |
United States, Massachusetts, Boston | |
1 Post Office Square (Show on map) | |
Nov 15, 2024 | |
Key Responsibilities:
Develop and execute operational strategies aligned with the company's goals and objectives Ensure compliance with each sites OCP Support JLL's HVAC Apprenticeship program Oversee daily operations and ensure smooth functioning of all departments Analyze and optimize business processes to enhance productivity and reduce costs Manage and mentor a team of operational managers and staff Collaborate with other executives to align operations with company-wide initiatives Develop and monitor key performance indicators (KPIs) to measure operational effectiveness Ensure compliance with legal and regulatory requirements Manage budgets and allocate resources effectively Implement and oversee quality control systems Lead continuous improvement initiatives and change management processes Provide subject matter expertise to the supporting operational improvements in reliability, service delivery, and solutions to property issues as requested Manage drawing review process for ground up development and tenant alteration processes. Minimize risk for property teams and clients Support tenant buildouts and move-ins Assist in transitioning project from development to operations (creating PM program from O&M, hiring staff, reviewing and providing feedback on NFPA 241, etc.) Qualifications: Bachelor's degree in engineering or equivalent combination of experience and education 8+ years of experience including knowledge of building systems, mechanical/electrical systems, architectural, maintenance, and instrumentation/automation State of Massachusetts Refrigeration Technician License 5 - 10 years in the real estate business Strong technical knowledge of building systems, electrical, mechanical, HVAC, metering, etc. Strong knowledge of life science real estate operations and systems Strong computer skills Robust understanding of mechanical systems design and operations Ability to manage multiple projects Capital planning and underwriting Familiarity with budget planning and supporting that process. Project management experience Ability to read and understand construction drawings and documents and provide design engineering teams with relevant feedback from the operator's perspective. |