Unit Asst-CMH Neuro 8C

Position Summary:


To facilitate the activities of a nursing unit through the effective performance of receptionist, transcriptionist, and clerical processes. The position manages information and connects, physicians, staff, and visitors with appropriate resources.

Qualifications:


EDUCATIONAL REQUIREMENTS
H.S. Diploma/GED

ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.

Essential Functions:

• Utilizes Technology accurately and efficiently.* Processes written physician orders accurately* Assigns staff phones and coordinates with call light system* Checks Care Organizer for STAT orders, equipment needs, and consults* Check Care Board every 30 minutes for orders* Check Notes to Nursing for physician orders* Prints labels as needed* Notify RN of any STAT orders or need to acquire lab specimens* Enter Pending / Confirmed D/C in Bed Management system* Updates Bed Management system with admits and discharges* Is a Technology superuser and acts as a resource* Understands test priorities* Understands and is knowledgeable of computer downtime procedures* Is knowledgeable of and able to, access physician portal, HAC, HEC, HSM, Star, and Care Manager* Accurately utilizes supply scan* Enter in patient changes as appropriate* Utilizes the Intranet and email to keep abreast of information* Uses and is able to trouble-shoot fax machine and printer
• Acts as a receptionist for the unit promoting positive relationships with those interacting with the nursing unit.* Greets visitors, physicians, patients, and staff in a friendly receptive manner* Promptly and courteously acknowledges individuals at the desk* Displays warmth, concern and respect for those needing assistance* Answers telephone timely, professionally, identifying unit, name, and title* Establishes positive working relationships with other hospital personnel* Knowledgeable and respectful of the roles other ancillary department personnel have in delivering patient care* Communicates with others is professional and respectful* Prioritizes and accurately channels incoming and outgoing information* Maintains flexibility and is able to adapt to rapidly changing environment and work volume. i.e. Code Blue, UAT, staffing needs.
• Assists with patient care activities.* Accurately records diets/vital signs/I & O and other information as assigned* Sets up room for admits and clears rooms after transfer/discharge* Passes meal trays to patients* Assists with PRIDE rounds* Assists patients with meals* Assists in sitting with patients* Assists with patient positioning* Assists in the transfer and discharge of patients* Answers call lights and relays pertinent information to the appropriate person* Knowledgeable about use of patient care equipment (I.e. beds, bed check alarm, specialty beds, lift equipment, cleaning of patient equipment, and PPE holders).
• Performs activities efficiently and accurately to facilitate quality patient care and to ensure a safe and efficiently operating unit.* Adheres to hand washing policy* Demonstrates knowledge of ordering supplies for the unit as delegated* Accurately files patient chart documents* Prints ancillary handoff form* Keeps unit organized* Accepts direction from lead RN to facilitate patient care* Runs errands and performs extra duties as requested.* Knowledgeable of quality improvement indicators and assists in achieving positive patient outcomes.* Prints Diet Census and station census* Files reports from printer/fax* Checks consult book and call if needed* Checks charts to assure IM letter is signed and Healthy Lifestyle Handout is present* Checks nutrition inventory and re-orders as needed* Posts assignments/turns/information on unit board* Posts NPO and daily weight signs* Applies Hospitalist on-call sticker to charts every Monday* Changes batteries for lift equipment* Prepares charts for anticipated D/C's and Nursing Homes* Stocks rooms, BSI boxes* Keeps travel board up to date* Assembles admission packets* Stuffs charts as appropriate* Attends and participates in unit and house-wide committees, meetings (I.e. Unit Secretary meetings, Meetings with CEO, benefits committee).