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Housekeeper, St. Elizabeth's Medical Center

Boston Medical Center
United States, Massachusetts, Brighton
Nov 15, 2024

I. Position Function:


  • According to established procedures, cleans and services all areas of facility.
  • Moves furniture, equipment and supplies in and around hospital departments, and performs a variety of environmental services duties to maintain the hospital in a neat, orderly and sanitary condition.
  • Responds to fire or disaster codes as instructed by supervisor or manager.

II. Job Relationships:

Supervised and/or reportable to the following by job category:


  • Director of Environmental Services
  • Senior Operations Manager or Manager within Environmental Services Department
  • Housekeeping Supervisor
  • Assistant Housekeeping Supervisor

Collaborates with the following staff by job category:


  • Nurse Manager
  • Nursing staff in assigned area
  • Unit secretary Maintenance workers

III. Authority:


  • Authorized to report any and all violations of hospital procedure and policy.
  • Also retains the authority to remove or report any safety violation without consulting a supervisor.
  • Retains the authority to aid and assist where needed if applicable.

IV. A. Responsibilities/Essential Functions:


  • "Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards."
  • Selects cleaning materials and supplies and prepares chemicals according to procedure.
  • Loads maid's carts and transports to work area.
  • Cleans assigned areas by washing furniture, tile, fixtures, and equipment with germicidal cleaning solutions.
  • Cleans assigned areas by washing high touch areas, such as door knobs, handrails, telephone, wall plates, light switches, light pull cords, housing on monitors, walls, door, ceilings, vents, televisions and windows.
  • Sweeps and mops floor areas, vacuums carpets, spot cleans carpets using appropriate solutions, and arranges furniture and equipment in an orderly fashion after cleaning assigned areas.
  • Requests cleaning supplies and equipment as needed.
  • Operates various types of cleaning equipment both mechanical and electrical.
  • Cleans equipment and notifies manager of equipment needing repair. Reports safety hazards to manager.
  • Cleans carts and equipment and ensures all items are replaced in an orderly manner.
  • May climb ladder to hang cubicle drapes, windows drapes in an orderly manner.
  • May collect waste from all areas of responsibility.
  • May collect hazardous waste as established by policy.
  • Cleans isolation rooms during patient stay and following discharged.
  • Cleans in operating suites using proper cleaning solutions and as prescribed by departmental procedures.
  • Arranges furniture for meetings.
  • May be asked to assist with the delivery of laundry carts to patient areas.

The above statement reflects the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the position. Duty sheets for each area of responsibility have been established and will be communicated to the employee during the orientation period.

B. Responsibilities/Non-Essential Functions:

Performs any function that is needed or appropriate.

V. Reporting Requirements:

  • Reports to their supervisors any beds that may not be completed during their assigned shift. Will be required to complete discharge sheets.

VI. Accountability:


  • Shall be accountable for the quality of cleanliness of their assigned areas, equipment and cart.
  • Shall be accountable for insuring safety and security of work area, patient confidentiality and employee confidentiality.

VII. Qualifications:

Minimum Education:

  • High school diploma or G.E.D. equivalent, preferred.

Minimum Experience:

  • Some work related experience preferred but willing to train.

Minimum skills/abilities:


  • Ability to read, write, and communicate in English.
  • Previous experience preferred.

Equal Opportunity Employer/Disabled/Veterans

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