Director of Real Estate and Club Marketing

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

The Director of Real Estate and Club Marketing works with South Street Partners internal team of marketing professionals to increase the efficiency and agility of the sales and marketing organization, aligning efforts with overarching business strategy, brand and creative strategy, as well as other departments and key stakeholders. This role oversees internal processes, production and creative, outside agency relations, and marketing technology and customer data in order to measure and improve marketing performance and develop and maintain effective operational workflows. The Director of Real Estate and Club Marketing must have the ability to strategize with key stakeholders, but also can dive deep into the details and execute.

Set forth and execute resorts real estate and club marketing strategy as directed by the VP of Marketing of South Street Partners.
• Create, lead and execute cross-functional integrated marketing programs to ensure brand/messaging integrity and lead acquisition across all departments including but not limited to real estate marketing and club membership marketing.
• Collaborate with VP of Marketing and Director of Marketing Operations to develop traditional and digital marketing plans and campaigns that are powerful, memorable, and generate revenue.
• Drive the overall creative direction and execution for all channels of marketing related to digital, email, social, print, direct mail, PR, events, cross-marketing partnerships and production assets for each business line.
• Work with VP of Marketing on budgets, billing and financial reporting.
• Manage and position the brand with a keen focus on consistent integration, voice, tone and vision within all marketing outputs. Establish and deliver against KPIs for brand health - awareness, consideration, advocacy and other desired key brand attributes across all markets.
• Oversee the planning and execution of new real estate and club membership development, research, positioning and strategy. Develop timelines and launch strategies for new products as well as budgets and marketing plans as needed. Concept and work with team on development of tools to promote sales as well as resales.
• Work with and leverage building program and partnerships for cross-marketing opportunities.
• Develops, manages and maintains optimal marketing production and campaign approval systems that promote accountability, effectiveness, efficiency, alignment, agility and scalability. Develop and maintain the operational production framework for producing marketing campaigns effectively and efficiently, on time and on budget.
• Develop and manage internal marketing personnel if applicable. Develop performance criteria and complete annual performance evaluations for direct reports.
• Work closely with sales and sales operations personnel and ensure the real estate and club meet goals. Serve as a consistent liaison between marketing and hotel to ensure business goals are met.
• Engage and activate outside agents and generate referrals from loyalty lists across ownership groups.
• Collaborate with VP of Marketing and Director of Marketing Business Systems on all lead workflows, campaign attribution, nurturing programs and fulfillment processes. Responsible for evaluating the effectiveness of marketing programs, campaign attribution and providing measurable results.
• Demonstrates courteous and cooperative behavior when interacting with public, members and staff; acts in a manner that promotes a harmonious and effective workplace environment.

• College Degree in marketing, business or other related field required.
• Five to Six years of experience working in a similar position. Real Estate marketing and experience required.
• Propertybase and Hubspot experience a bonus. Strong CRM understanding a must.
• Working knowledge of Adobe Creative Suite. Proficiency in MS Office products to include Word, Excel, Access and Outlook.
• Excellent communication skills (oral and written).
• Ability to organize, prioritize, meet deadlines and multi-task.
• Ability to work in fast-paced environment.
• Strong technical skills and mindset to leverage database and workflow drive software.
• Ability to deliver high quality work, quickly, in a dynamic organization under pressure.

PHYSICAL REQUIREMENTS:

• Constant and close visual work at desk or computer.
• Constant sitting and working at desk.
• Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.
• Must be able to lift objects weighing between 0 and 30 lbs.
• Ability to stand, stoop, bend and lift
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail
• Vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.
• Must be available to travel on occasion to locations for training and/or conferences for future educational development as well as travel to offsite sales & marketing events

Salary Range: $75,000 - $85,000

**Hybrid Position**