Assosiate Production and Print Technician (Primarily Office)

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Wisconsin, Madison
6000 American Parkway (Show on map)
Nov 15, 2024
As a Production and Print Technician you will operate and maintain a variety of printing and finishing equipment to produce high-quality documents. You'll set up and operate digital print, insertion, and postage metering equipment, ensuring accurate and timely distribution of client statements, confirmations, checks, and reports. Hours for this role are Sunday through Thursday 6pm-4am cst Four ten hour shifts with one off day either Monday, Tuesday or Wednesday Work location for this role include: Madison, WI Position Compensation Range: $23.00 - $30.76 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities * Responsible for printing bills and new policy packets as well as packing envelopes. Performs equipment setup, operation, and maintenance for all equipment in the designated area, including digital print and mail inserting machines. Programs complex job specifications to equipment and use software to record, analyze, and organize job data. Performs daily maintenance on equipment, contact service technicians, and coordinate service for equipment problems. Manually or mechanically make necessary adjustments to correspond with daily work needs. Assists with developing/updating standard work for all processes, including operation, safety, and quality control. Ensures proper quality and color is achieved and maintained. Visually inspect images for imperfections and make adjustments as necessary. Specialized Knowledge & Skills Requirements* Obtain forklift certification within 180 days of employment. Preferred knowledge of print, scanning and mail technology. * Preferred experience providing customer-driven solutions, support or service * Demonstrated attention to detail through accuracy and completeness of information. * Preferred basic knowledge and demonstrated proficiency in various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook, Acrobat, FrontPage). Travel Requirements * Up to 10%. Physical Requirements Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Adjusting or moving objects up to 50 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Operating machinery. Moving about to accomplish tasks or moving from one worksite to another. Working Conditions* * Not applicable. We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply! We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.