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Divisional Social Ministries Administrative Assistant

The Salvation Army USA Central Territory
United States, Missouri, Kansas City
Nov 15, 2024

Job Objective: Perform a wide range of administrative support activities for the Divisional Social Services Department.

Essential Functions:

Administrative Duties:



  • Provide administrative services and coordinate logistics for the Divisional Social Ministries Department, manage calendars, organize meetings, prioritize mail, handle phone calls, receive messages, compose emails and correspondence. Coordinate the activities of the Senior Community Service Employment Program (SCSEP) workers and clerical volunteers


  • Coordinate services and maintenance of copier and filing systems


  • Order office supplies and maintain inventory of supplies, furnishings, and equipment


  • Provide administrative support in disaster case management activities including securing needed documentation, compiling reports, filing, and overseeing data entry into MAACLink


  • Provide clerical support to the Divisional Mission and Program Council; assist the Executive Director of Social Ministries in processing all Divisional Mission and Program Council and Thomas Lyle Williams Fund applications and required grant reporting


  • Assist in the preparation for Divisional Social Ministries Department conferences


  • Collect monthly reports from program directors as requested



Clerical Duties:



  • Prepare meeting minutes including, but not limited to, Divisional Mission and Program Council, Social Ministries staff meetings and route appropriately following approval


  • Provide clerical support to, and back up for, the Contract Compliance Specialist


  • Arrange and participate in designated meetings, team projects, and seasonal activities


  • Prepare thank you letters to donors and maintain records of mailings. Maintain records of donations per established procedures


  • Make preparations for events and/or meetings as requested


  • Ensure processing for both internal and external mail for the Divisional Social Ministries Department



Information Management:



  • Prepare departmental billing for approval


  • Coordinate and update schedules for Social Ministries Department staff


  • Maintain confidentiality of all written/verbal communications and information as required by statute and policy/procedure


  • Maintain program files according to standardized filing methods and purge records according to disposition of file procedures. Enter paper files into electronic document storage system in a systematic manner to ensure ease in file retrieval


  • Serve as back up for the maintenance of the Contract Assistant database and paper files for all applications, grants, contracts, and memorandums of understanding


  • Assist in preparing social services evaluation materials, track evaluation status, and assist with preparation of reports



Minimum Qualifications:

Education: Minimum two-year college degree in administrative studies or related field; relevant experience in lieu of degree will be considered. Specialized training in clerical skills or business preferred

Experience: Minimum four years' clerical/administrative experience. Prefer previous experience in social services setting.

Certifications/Licenses: None

Skills/Abilities:



  • Proficient verbal and written communication skills in Standard English


  • Time management skills and ability to handle multiple demands and priorities


  • Strong teamwork and interpersonal skills


  • Sound judgment, problem solving and conflict resolution skills


  • Ability to multi-task in order to meet varied project and reporting deadlines


  • Ability to be creative, original, intuitive, and perceptive


  • Ability to think logically and critically


  • Ability to work with people of diverse racial, ethnic, and socioeconomic backgrounds in a sensitive and culturally appropriate manner


  • Ability to work with minimal supervision


  • Proficient in computer software applications such as MS Office, Excel, Power Point and Access.


  • Ability to operate basic office equipment



Supervisory Responsibility: None

Physical Requirements: Include sitting, walking, standing, bending, squatting, climbing, kneeling, and twisting; grasping, pushing, and pulling; reaching overhead; lifting up to 25 lbs. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Travel: None

Driving: Driving is required. Must possess a valid driver's license from the state of residence. Must be approved and maintain approval through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions: Work is performed in a typical office environment with a moderate number of interruptions and job-related stress factors. Workload is predictable and manageable. Under general supervision proceeds alone on regular duties referring questionable situations to supervisor or others. Errors or impact on quality work may be serious. Regular contact with employees, clients, volunteers and other departments furnishing or obtaining information or reports, discussing subjects that require tact to avoid friction and obtain cooperation along with contacts outside the organization requiring proper handling. Must concentrate mental and visual attention closely on work for sustained periods.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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