Patient Navigator

Center for Behavioral Health

The Center for Behavioral Health, located at 12837 Flushing Meadows Dr. Ste 220, Town & Country MO 63131, seeks an enthusiastic Patient Navigator to join our team. UMSL - Center for Behavioral Health is amongst the largest psychological assessment practices in Missouri and is considered the primary provider of psychological evaluation services in the St. Louis region. For over 40 years, we have provided comprehensive, high-quality assessments to some of the most underserved members of our community. The Center maintains strong referral relationships with more than 60 community partners, including state agencies, school districts, outpatient and inpatient mental health facilities, and primary care providers. As a training clinic at UMSL, CBH remains at the forefront of assessment practice and our staff regularly benefit from our extensive ongoing professional development program.
Requires computer proficiency in Microsoft Office programs, the ability to implement pre-determined processes accurately and consistently with strong attention to detail, and the ability to establish and maintain effective professional relations with clients, co-workers, and other agencies. The successful applicant should be flexible, organized, and comfortable working with the public.

Duties and responsibilities include:

• To serve as patient navigator, liaising between clients, caregivers, healthcare providers and other social service agencies to facilitate communication among treatment team members.
• To gather information from clients and caregivers served by UMSL - Center for Behavioral Health.
• To provide support and direction to clients and their caregivers.
• Interview clients, caregivers, and community members to identify case management needs of clients receiving psychological evaluation services.
• Assist treatment team and caregivers with locating needed resources and/or support.
• Refer clients and their families to other agencies for additional and/or different services and collaborate with other agencies to obtain needed services.
• Follow up with clients and caregivers as necessary throughout treatment and after discharge.
• Maintain appropriate documentation and outcome databases.
• Coordinate and participate in the clinic's outreach activities.
• Serve as a backup to CBH's intake staff as needed: performing telephone and walk-in intakes with prospective clients, attending staff meetings, preparing correspondence, and providing office support to clinical staff.
• Other administrative duties as assigned.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

M-F; 40 hours/week

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Certifications as required by regulatory agencies is necessary

Bachelor's Degree in related field

Pay commensurate with education and experience.
Hiring Range: $17.50 per hour
Grade: GGS-006
University Title: CLINICAL TECHNICIAN II

Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.

Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.