Director, Revenue Cycle

Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you're stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

The Director, Revenue Cycle Services is responsible for the leadership and operational oversight of the professional fee coding services, denials management, Clinical Documentation Improvement (CDI), Abstraction services and related business lines. This role ensures optimal performance, drives customer satisfaction, and supports business growth while maintaining compliance with industry standards. This is a pivotal role in shaping our revenue cycle operations and enhancing client satisfaction in a dynamic work environment that promotes professional growth and innovation.

You will:

Provide operational oversight for Revenue Cycle Services, aligning initiatives with organizational goals.
Maintain customer retention and satisfaction by proactively resolving issues and anticipating client needs.
Report 'at-risk' accounts to VP according to guidelines and policies.
Support client account review meetings with clients to discuss performance metrics, volume trends, and quality audit scores.
Ensure that team members maintain established customer service and productivity standards.
Oversee daily operations of the department including forecasting, onboarding, and training.
Collaborate with the Auditing and Education department implement internal coding audits and quality assurance initiatives.
Ensure compliance with internal coding policies and modern coding practices.
Oversee performance of offshore partners and escalate issues accordingly.
Conduct meaningful performance appraisals and implement development plans for staff.
Monitor new account start-ups and liaise with Director, HIM Revenue Cycle Solutions and Strategy for a seamless handoff between Sales and Delivery.
Evaluate department budget and propose process improvement initiatives to optimize performance related to quality, productivity, cost-effectiveness and operational efficiency.
Monitor staff billable and non-billable time and implement strategies for optimizing utilization and capacity planning across functions.
Communicate effectively with stakeholders, including executives and clients, to drive alignment and achieve organizational objectives.
Build strong partnerships across departments to enhance service delivery and operational performance.
Foster a culture of trust and transparency within the department and across functions.

What you will bring to the table:

Bachelor's degree in business, healthcare administration, or a related field; Bachelor's degree from an AHIMA certified HIM Program or Nursing Program preferred.
Minimum of 10 years of experience in revenue cycle management or a related field, with strong leadership capabilities.
Extensive coding background and certifications such as CCS preferred.
Strong analytical and communication skills, with the ability to present data clearly to various audiences.
Proven ability to manage large teams and drive performance improvement initiatives.
Client and partner relationship management experience.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $135,000-$175,000.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not.) Responding is your choice and it will not be used in any way in our hiring process.

This job is not eligible for employment sponsorship.