Electronic Health Record & Informatics Manager

• Vacation: 12 to 25 days per year depending on length of public employment
• Holidays: 12 days per year
• Sick Leave: 12 days sick leave per year. Unlimited accumulation, one year of which can be converted to service credit upon retirement.
• Health Plan: Choice of medical and dental plans (with vision care). County contributes toward the employee's premium.
• On-Site Employee Health Clinic in Santa Barbara and Santa Maria: Provides ongoing and episodic services to eligible employees and their eligible dependents over age of 5.
• Life Insurance: $20,000 Term Life Insurance.
• Retirement: The County offers a Defined Benefit Plan and eligibility to participate in 457(b) Deferred Compensation Plan. The County contributes 0.24% of base salary to a 401(a) Deferred Compensation Plan.

• Master's Degree in Computer Science, Statistics, Data Management, Informatics or closely related field;
• 5 years of experience with electronic health records within EPIC medical software and healthcare related project management experience;
• 5 years of experience in Public Health Informatics or a related field, which includes experience in data management, analysis and health information systems;
• Certification in public health informatics or a related area, such as Certified Professional in Healthcare Information and Management Systems (CPHIMS) or Certified Health Data Analyst (CHDA);
• Experience working in the public sector, specifically in public health agencies;
• Proven leadership and supervisory experience to motivate teams;
• Knowledge of health care, public health informatics concepts, project management, and efficient use of health information technology;
• Demonstrated verbal and written communication skills to write and present information in multiple formats for multiple audiences, including organizing data, findings and conclusions into clear and concise reports, presentations, infographics, etc. for both general and technical audiences;
• Solid understanding of clinical workflow, medical terminology, HIPAA and security regulations, Medicare/MediCal, CMS, and medical billing required;
• Solid understanding of relational database design and data warehouse concepts;
• Advanced skills with Microsoft Office applications including Access, Excel and Word;
• Experience with statistical software, such as SAS or SPSS preferred;
• Experience with health information, terminology and clinic outcomes or classification coding tools CPT codes, ICD-10;
• Ability to manage multiple projects, meet deadlines, and work in a team environment;
• Must be detail oriented, well organized and have an analytical approach to problem solving;
• Ability to apply innovative approaches to solving technical issues;
• Experience working with an ethnically, culturally, and racially diverse work staff.

These examples are not intended to reflect all duties performed within the job, and not all duties listed are necessarily performed by each individual.

• Provides supervision to EHR and Data teams and accurately provides programming and data management and support for various data needs and Health Center projects.
• Develops reports with validations that test the integrity of the data captured in the Health Center Electronic Health Record System (EHR) and other Data Management systems.
• Develops and oversees program goals, budgets, objectives.
• Detects, diagnoses, reports and/or resolves related operating system problems.
• Trains end-users on developed applications and software.
• Participates and makes recommendations to Department Leadership regarding the formulation of programming and documentation standards and department policies and procedures.
• Mentors other data center staff to assist in completing more programming-oriented tasks, in a manner that develops their skills while assisting them in meeting their deliverables.
• Maintains established guidelines of confidentiality and ethical accountability in all discourse with all patients and documents with no breaches in security and federal HIPAA requirements.
• Analyzes existing or proposed projects and requests to determine the feasibility for technical adaptation; may prepare cost estimates and contracts for these proposed projects.
• Communicates with peers, medical staff and vendors in a clear, understandable, and professional manner on the phone and in person.
• Adheres to all departmental policies and procedures.

MINIMUM QUALIFICATIONS

Education and Experience
The knowledge, skills, and abilities listed below may be acquired through various types of training, education, and experience. A typical way to acquire the required knowledge and abilities would be:

• Equivalent to a bachelor's degree from an accredited college or university in Computer Science, Statistics, Data Management, Informatics or closely related field, AND
• Four (4) of progressively responsible professional experience monitoring, manipulating and drawing insight from data, including at least (2) years as a supervisor.

• Data stewardship regulatory requirements and industry best practices.
• Trends, correlations and patterns in data sets.
• Methods to increase data quality.
• Spreadsheets and databases, such as MS Access; relational databases (e.g. SQL), NoSQL databases, data extraction, querying, and scripting.
• Data visualizations and reporting tools to present information to a variety of audiences using presentation layer tools.
• Extracting and managing multiple sets of data from various databases and sources.
• Bringing together data from several channels for comparative analysis.
• Program and evaluation design, data management, analysis, theory and practice, and reporting.
• Initial data exploration steps (binning, pivoting, summarizing and finding correlations, for example).
• Standard statistical tools and techniques.
• Data privacy regulations and their implications for data management practices.

• Identify and understand business needs and objectives.
• Develop strategies for effective data analysis and reporting.
• Oversee program and process evaluations.
• Define countywide metrics and relevant data sources.
• Select, configure, and implement analytics solutions.
• Manage and evaluate assigned staff, including training, coaching, participating in the development of goals and strategic objectives, coordinating deadlines, prioritizing work demands, and assigning/monitoring work.
• Lead, organize and evaluate the activities of assigned staff involved in the implementation of department policies.
• Analyze existing tools and databases and provide software solution recommendations.
• Oversee all analytics operations to correct discrepancies and ensure quality.
• Extract reports from multiple sources.
• Build systems to transform raw data into actionable business insights and plans.
• Apply business knowledge to interpret data and improve performance.
• Process, interpret and communicate complex information to a diverse group of internal and external colleagues.
• Prepare and present clear and concise reports, findings, and recommendations to a variety of audiences.
• Communicate effectively, clearly, and concisely.
• Demonstrate organizational skills needed to meet deadlines and manage multiple tasks effectively and efficiently.
• Work collaboratively with multi-disciplinary teams on process improvement and problem-solving assignments.
• Establish and maintain effective working relationships with a diverse range of individuals, including but not limited to coworkers, subordinate staff, supervisors, other managers, professional agencies, and the general public.
• Exercise appropriate judgment in answering questions and releasing information.
• Analyze and project consequences of decisions and recommendations.

APPLICATION & SELECTION PROCESS:

• Review applications and supplemental questionnaire to determine those applicants who meet the employment standards.
• Candidates who are successful in the selection process will have their names placed on the employment list.