Day Shelter Assistant
 The Salvation Army USA Western Territory | |
18.00
| |
 United States, Idaho, Nampa | |
| 403 12th Avenue Road (Show on map) | |
 Nov 14, 2024 | |
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Description
Recruiting Opportunity Closes: 11.19.2024 The Salvation Army Mission Statement: Application Instructions: Complete the online job application, upload a resume. To apply online go to: Day Shelter Assistant To apply in person go to 403 12th Ave S, Nampa, ID 83651. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted. Questions, contact Capt. Allison Struck at allison.struck@usw.salvationarmy.org or call (208) 586-9681. Capt. Struck is the sole point of contact for questions regarding this position. Recruiting Accommodation Statement: --------------------------------------------------------------------------------------------------------------------------- Education and Work Experience:
Education:
High school diploma or equivalent
Work/Professional Experience:
One year of Experience working with homeless preferred
Scope of Position:
The Day Resource Assistant is responsible to assist with all activities of the Day Shelter, including hot meals, laundry facilities, shower facilities and distribution of personal use items. The Day Resource Assistant, working with other staff and volunteers, will assist with handling all incoming food donations and purchases, and maintaining clean facilities for all Social Services programs.
Knowledge, Skills and Abilities Required:
1.
Detail oriented and attention to detail.
2.
Self-starter.
3.
Team player.
4.
Ability to work in a fast-paced environment and maintain poise under pressure.
5.
Customer service mindset; must be congenial and able to work with difficult individuals.
6.
Previous experience working with homeless and other vulnerable populations.
7.
Ability and willingness to keep information confidential.
Licenses and Certifications
1.
High school diploma or GED.
2.
Current driver's license.
3.
Current CPR/First aid, both infant/child and adult (or ability to obtain within 60 days of employment).
4.
Current Idaho State Food Handler's license (or ability to obtain within 60 days of employment).
Essential Duties and Responsibilities:
1.
Serve as greeter for all guests, clients, donors, visitors and community partners entering the Social Services building, routing them to appropriate staff for various services.
2.
Support Day Shelter activities, working with Site Manager and other staff and volunteers to maintain proper coverage of all program areas, in accordance with The Salvation Army's policies and procedures.
3.
Responsible for working, as assigned by Site Manager, on meal prep and clean-up, cleaning of facilities, client supervision, security, food distribution, special projects.
4.
Prepare and serve meals as needed or provide support to volunteer and community groups as they prepare and serve meals.
5.
Following direction from the Site Manager, adhere to established menu, making changes as directed based on donated items and meals provided from other groups.
6.
Host outside groups and volunteers (Hot Meals, Special Service providers, Life Skills classes).
7.
Provide occasional back up to Food Pantry staff for donation pick-up.
8.
Assist as needed with food donations, working with other staff to complete so proper coverage of program areas is maintained. Assist with storage and distribution of all donations.
9.
Provide support to all clients, referring as needed to Case Managers or the pastoral care team.
10.
Provide support to clients, such as processing suggestions, handling complaints and handling keys and mail (seasonal residential clients only). Assist clients with applications for The Salvation Army's seasonal events, such as Back to School, Angel Tree, Summer Camp, etc.
11.
Complete regular perimeter checks of the outside of the property, ensuring members of the public are observing rules that prohibit smoking, drinking, loitering, sleeping. Report issues as needed to the Site Manager.
12.
Host volunteer groups coming to serve in various aspects of the shelter (Food Service, Repairs, Cleaning, Holiday prep).
13.
Oversee shower and laundry outreach programs- providing proper supervision and accounting of daily participants.
14.
Assess conflict between clients and staff, contacting Site Manager and/or emergency personnel as needed. Write proper incident reports as needed per The Salvation Army's policies. Resolve conflict and use appropriate diffusion methods between clients when necessary.
15.
Provide written Behavior Reports to clients in violation of The Salvation Army's rules, submitting to Case Conference minutes for discussion and action.
16.
Report to Site Manager maintenance needs, such as broken equipment, supply needs, property issues.
17.
Provide operational support to Shelter Staff, such as collection of keys, handling of client mail, and processing complaints.
18.
Keep proper record of daily services provided, sending statistics to Site Manager for recording and reporting as needed.
19.
Attend all staff meetings, conferences, etc. as directed.
20.
Perform other duties as assigned by supervisor.
21.
May require occasional night or weekend hours.
Physical Requirements: See Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position
Working Conditions: See Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position
MISCELLANEOUS:
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
Supervisor:
Site Manager
Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position
Position Title:
Job Code:
1. The physical activity of this position. (Please check all blocks that apply)
X
A.
Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
B. Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
C. Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
X
D.
Kneeling. Bending legs at knee to come to a rest on knee or knees.
X
E.
Crouching. Bending the body downward and forward by bending leg and spine.
F. Crawling. Moving about on hands and knees or hands and feet.
X
G.
Reaching. Extending hand(s) and arm(s) in any direction.
X
H.
Standing. Particularly for sustained periods of time.
X
I.
Walking. Moving about on foot to accomplish tasks.
X
J.
Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward.
X
K.
Pulling. Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
X
L.
Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
X
M.
Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
X
N.
Grasping. Applying pressure to an object with the fingers and palm.
O. Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
X
P.
Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to others accurately, loudly, or quickly.
X
Q.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction.
X
R.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
2. The physical requirements of this position. (Please check all blocks that apply)
A. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
X
B.
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
C. Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
D. Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
E. Very heavy work. Exerting more than 100 pounds of force occasionally, and/or more than 50 pounds of force frequently, and/or more than 20 pounds of force constantly to move objects.
3. The visual acuity requirements including color, depth perception, and field vision (Please check only one block)
X
A.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
B. The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.
C. The worker is required to have visual acuity to operate motor vehicles and/or heavy equipment.
X
D.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.)
4. The conditions the worker will be subject to in this position (Please check all blocks that apply)
X
A.
The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
B. The worker is subject to outside environmental conditions. No effective protection from the weather.
C. The worker is subject to both environmental conditions. Activities occur inside and outside.
D. The worker is subject to extreme cold. Temperatures typically below 32 for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
E. The worker is subject to extreme heat. Temperatures above 100 for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
F. The worker is subject to noise. There is sufficient noise to cause the worker to shout to be heard above ambient noise level.
G. The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body.
H. The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
I. The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
J. The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia.
K. The worker is required to function in narrow aisles or passageways.
X
L.
None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)
5. Other (Please enter activity, requirements or conditions that apply)
X
A.
Requires daily involvement in personal and professionally sensitive matters which require maintaining absolute confidentiality. Frequent phone and in-person contact with angry, hostile, confused, or frustrated people. Work performed in office environment with demanding timelines, shifting priorities and constant interruptions in work routine. Education
High School or Equivalent (required)
Experience
One year of Experience working with homeless preferred (preferred)
Licenses & Certifications
Food Handler's Card (required)
Driver's License (required) Skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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