Site Manager
 The Salvation Army USA Western Territory | |
26.00
| |
 United States, Idaho, Nampa | |
| 403 12th Avenue Road (Show on map) | |
 Nov 14, 2024 | |
|
Description
Recruiting Opportunity Closes: 11.19.2024 The Salvation Army Mission Statement: Application Instructions: Complete the online job application, upload a resume. To apply online go to: Site Manager To apply in person go to 403 12th Ave S, Nampa, ID 83651. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted. Questions, contact Capt. Allison Struck at allison.struck@usw.salvationarmy.org or call (208) 586-9681. Capt. Struck is the sole point of contact for questions regarding this position. Recruiting Accommodation Statement: ------------------------------------------------------------------------------------------------------------------------- Education and Work Experience:
Education:
Bachelor's Degree of Social Work or Human services preferred, or equivalent supervisory experience in a social services environment.
Work/Professional Experience:
Minimum 3 years management and administrative experience is required. Must include supervision of multiple employees.
Experience in institutional food service preferred
Scope of Position:
Under the general direction of the Business and Grants Manager, the Site Manager oversees all Day and Overnight shelter operations to include scheduling, supervising, monitoring, and evaluating all shelter and food service employees. Additionally, the Site Manager oversees the Social Services building at 1412 and works with the Corps Officers to ensure proper operations, maintenance, and repair of Social Services building and grounds. The Site Manager oversees inventory, supplies and purchasing for social services programs. The Site Manager is responsible for oversight of all Food Services programs, including the Hot Meal Program and Food Pantry. The Site Manager serves as the supervisor of the Winter Season Residential Overnight Shelter, supervising employees and giving direction to clients.
Knowledge, Skills and Abilities Required:
1.
Basic knowledge of The Salvation Army Mission Statement. Ability to work in a distinctly Christian environment.
2.
Ability to work with a diverse population, remaining calm in times of pressure created by working with vulnerable clients.
3.
Ability to build a team environment, developing rapport with clients and staff.
4.
Self-starter, with excellent attention to detail.
5.
Ability to work in a fast-paced environment and maintain poise under pressure.
6.
Maintain a customer service mindset; must be congenial and able to work with difficult individuals.
7.
Previous experience working with homeless and other vulnerable populations.
8.
confidential.
9.
Ability to type at least 25 words per minute.
10.
Familiarity with Microsoft Office Computer software. Ability to learn new software programs, including HMIS, Wellsky, and other Salvation Army collaborative programs.
11.
Good interpersonal and communication skills.
12.
Ability to operate standard office equipment such as photocopy machine, fax machine, voice mail, and others as required.
13.
Strong writing skills.
14.
Ability and willingness to keep information confidential.
15.
Ability to read financial reports.
Licenses and Certifications
1.
Must pass criminal records check.
2.
Obtain CPR/First Aid Certification, both infant/child and adult.
3.
Valid ID driver license.
4.
Current Idaho State Food Handler's license.
Essential Duties and Responsibilities:
Administration and Supervision
1.
Provide oversight to all Food Pantry/Food Rescue, Day Shelter and seasonal Overnight Shelter employees.
2.
Create weekly schedule for assigned staff, ensuring proper coverage of all programs and proper supervision per TSA "Protecting the Mission" standards.
3.
Create and maintain proper inventory of all supplies for Social Services programs; ordering supplies as necessary within approval from Business and Grants Manager and within designated program budgets.
4.
Maintain all records relating to Gifts in Kind (GIK) and submission to DHQ.
5.
Oversee regular review of menu for hot meal program, adjusting menu for use of donated goods and to maintain well-rounded appealing meals for the clients.
6.
Create and review Daily Task Sheets for all employees, making sure prep work and clean-up is done between shifts. Ensure daily, weekly, monthly, quarterly and annual cleaning and repair is being completed and recorded.
7.
Oversee and, through delegation of staff and volunteers, accept, inventory, and organize all food donations. Oversee the placement and distribution of all donations. Oversee proper rotation of all purchased and donated food.
8.
Coordinate volunteers for Social Services programs (Food Service, Repairs, Cleaning, Holiday prep), - including greeting, training and supervision of volunteers. Confirm volunteer groups as added to the volunteer calendar by Program Assistant. Train other staff in hosting volunteers and properly recording volunteer contact information for follow-up purposes and statistical recording.
9.
Train staff in proper oversight of program areas and program requirements. Train staff in writing Behavior Reports and completing the Social Services log as needed during each shift.
10.
Ensure staff is properly trained in Statistical recording: clients served, donations received, volunteers and other statistical information as required by The Salvation Army.
11.
Work with Business and Grants Manager to complete monthly, quarterly and annual performance reports for grants associated with Shelter, Food Service and other outreach programs.
12.
Assess conflict between clients and staff, contacting Director and/or emergency personnel as needed. Write proper incident reports as needed per The Salvation Army's policies. Resolve conflict and use appropriate diffusion methods between clients when necessary.
13.
Review assigned staff members timecards weekly, to ensure that they are working assigned shifts, and to avoid overtime, as needed. Work with Corps Officers on providing all necessary HR oversight for assigned employees, including evaluations, hiring, disciplinary action and terminations.
14.
Conduct regular staff meetings for assigned staff- coordinating schedules so all shift employees can participate. Conduct one-one one meetings for staff as directed by the Business and Grants Manager
15.
Attend Case Conference and other staff meetings as required by Corps Officers.
16.
Work with Social Services Staff and Corps Officers to create and keep updated a Code of Conduct for clients in Salvation Army Social Services programs, including the Emergency Family Shelter and Day Resource Program.
Program
17.
Provide operational support to Social Services programs, such as collection of keys, handling of client mail, and processing complaints.
18.
Participate in each shift in all social services programs, including hot meals, food pantry distribution, toiletry distribution, oversight of shower/laundry use.
19.
Assist as needed with meal prep and clean-up, cleaning of facilities, client supervision, security, food distribution, special projects
20.
Coordinate with Business and Grants Manager and Corps Officers to plan special events, including seasonal parties, outreach events, Town Hall Meetings.
21.
Engage with clients, referring them as appropriate to Case Managers, the pastoral care team and other supportive services. Handle grievances per policy.
22.
Oversee intakes and exits, completing all necessary paperwork.
23.
Host weekly Resident Meetings for Overnight Shelter clients during the Winter Shelter season.
24.
Inform clients of special events and assist with sign up as needed (Angel Tree, Backpacks, Coats, Dress-a-Child, etc).
25.
Other duties as directed by the Corps Officers.
Safety
22.
Provide oversight and compliance with all Salvation Army Protecting the Mission policies and procedures.
23.
Assure that all programs are operated in accordance with The Salvation Army, health district, and government agency regulations and policies.
24.
Oversee all reporting of PTM Concerns and accidents, injuries, etc. in compliance with Salvation Army policy, notifying the Corps Officers immediately in the event of an accident or injury.
Physical Requirements: See Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position
Working Conditions: See Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position
MISCELLANEOUS:
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position
Position Title:
Job Code:
1. The physical activity of this position. (Please check all blocks that apply)
X
A.
Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
B. Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
C. Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
X
D.
Kneeling. Bending legs at knee to come to a rest on knee or knees.
X
E.
Crouching. Bending the body downward and forward by bending leg and spine.
F. Crawling. Moving about on hands and knees or hands and feet.
X
G.
Reaching. Extending hand(s) and arm(s) in any direction.
X
H.
Standing. Particularly for sustained periods of time.
X
I.
Walking. Moving about on foot to accomplish tasks.
X
J.
Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward.
X
K.
Pulling. Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
X
L.
Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
X
M.
Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
X
N.
Grasping. Applying pressure to an object with the fingers and palm.
O. Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
X
P.
Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to others accurately, loudly, or quickly.
X
Q.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction.
X
R.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
2. The physical requirements of this position. (Please check all blocks that apply)
A. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
X
B.
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
C. Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
D. Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
E. Very heavy work. Exerting more than 100 pounds of force occasionally, and/or more than 50 pounds of force frequently, and/or more than 20 pounds of force constantly to move objects.
3. The visual acuity requirements including color, depth perception, and field vision (Please check only one block)
X
A.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
B. The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.
C. The worker is required to have visual acuity to operate motor vehicles and/or heavy equipment.
X
D.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.)
4. The conditions the worker will be subject to in this position (Please check all blocks that apply)
X
A.
The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
B. The worker is subject to outside environmental conditions. No effective protection from the weather.
C. The worker is subject to both environmental conditions. Activities occur inside and outside.
D. The worker is subject to extreme cold. Temperatures typically below 32 for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
E. The worker is subject to extreme heat. Temperatures above 100 for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
F. The worker is subject to noise. There is sufficient noise to cause the worker to shout to be heard above ambient noise level.
G. The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body.
H. The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
I. The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
J. The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia.
K. The worker is required to function in narrow aisles or passageways.
X
L.
None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Education
Bachelors of Social Work (preferred)
Experience
3 years: Minimum 3 years management and administrative experience is required. Must include supervision of multiple employees. (required)
Experience in institutional food service preferred (preferred) Licenses & Certifications
Food Handler's Card (required)
Driver's License (required) Skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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