Assistant Director of Alumni Relations (Digital Ambassador Manager) - OVCA

University of Illinois Chicago
United States, Illinois, Chicago
Nov 14, 2024
Assistant Director of Alumni Relations (Digital Ambassador Manager) - OVCA Assistant Director of Alumni Relations (Digital Ambassador Manager) - OVCA Hiring Department: Advancement Call Center Location: Chicago, IL USA Requisition ID: 1027351 Salary: $59,000 - $63,000 Posting Close Date: November 20, 2024 About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago. This is a full-time and benefits eligible position. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits. Description: The Assistant Director of Alumni and Donor Relations (Digital Ambassador Manager) plays a pivotal role in leveraging digital platforms to maintain and strengthen relationships with UIC alumni and donors. The Digital Ambassador Manager will build an annual outreach strategy, develop goals and metrics, and manage the student digital ambassador team. Under the leadership of the Senior Director of Donor Acquisition and Engagement, the DMA will inspire the student digital ambassador team to efficiently reach a wide audience, facilitate communication, share meaningful updates about the university, and ultimately encourage philanthropic support. This role not only involves technical skills in utilizing digital tools but also requires strong interpersonal and communication abilities to effectively lead the connection with stakeholders. This position will champion integration and collaboration engagement strategies across the alumni and donor engagement team and across OVCA. Duties & Responsibilities: Lead, supervise, and motivate a team of student ambassadors, providing guidance, training and support to ensure they effectively engage with alumni and donors. Set key and clear performance metrics and goals for the student ambassadors. With the senior director, strategically identify target populations for outreach, set strategy and determine goals and metrics for the student digital ambassadors. With the senior director, plan outreach cadences and draft outreach templates for a variety of digital contact methods. IRecruit, interview, hire and onboard student employees to represent the university. Track students' hours worked, administer payroll, evaluate performance. Train digital ambassadors on outreach methods, communications and messaging best practices, as well as how to represent the university in a professional and friendly manner. Utilize data analytics tools to track engagement metrics and measure the success of digital engagement initiatives. Generate regular reports and insights to inform decision-making and optimize strategies for greater impact. Identify opportunities to enhance collaboration between alumni association, stewardship/donor relations and annual giving outreach. Collaborate with colleagues within and beyond OVCA to draw from their expertise and knowledge to identify relevant audiences. In partnership with the OVCA communications team, devise a process to collect information and materials for digital ambassadors to draw from in their outreach. Work with University of Illinois Foundation (UIF) to request, manage, and code constituent records in the database and digital outreach systems. Facilitate constituent communication preferences, data integrity and other related projects in the constituent database. Develop relationships with peer institutions to provide benchmarking information. Perform other related duties and participate in special projects as assigned. Minimum Qualifications: 1. Bachelor's Degree (120 semester hours) in communications, business administration, marketing, public relations, or a closely related field. Preferred Qualifications: Knowledge of development/fundraising concepts and corresponding mass solicitation and donor stewardship techniques. Demonstrated success managing digital communication tools (email marketing, calling software, texting, etc). Strong interpersonal/human relations skills. Demonstrated ability to work with a diverse group of students and constituents. Ability to learn new technology quickly. Strong verbal and professional written communication skills. Proficient software skills in Microsoft Office products (Word, Excel, PowerPoint, etc.). To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation Looking for more University of Illinois positions? We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions. University of Illinois Urbana-Champaign University of Illinois Springfield University of Illinois System Office University of Illinois Foundation The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/12530?c=uic Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b2aa73a4edf1ab4f998c7a7b23a30a80