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Program Coordinator - Case Manager

University of Illinois Chicago
United States, Illinois, Chicago
Nov 14, 2024


Program Coordinator - Case Manager

Program Coordinator - Case Manager

Hiring Department: Healthy Cities Collaborative

Location: Chicago, IL USA

Requisition ID: 1027424

Posting Close Date: 11/27/2024

Salary Range: $50,000 - $58,953; commensurate with experience

About UI Health
The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

Position Summary
The Program Coordinator (Case Manager, Healthy Start) are staff of the Office of Community Engagement & Neighborhood Health Partnerships (OCEANHP) at the University of Illinois employed through the Healthy Start Grant. The Case Manager facilitates and encourages adequate prenatal, inter-conception, and pediatric health care utilized among Healthy Start program participants and their children.

Duties & Responsibilities

  • Closely coordinates services for clients with medical personnel.
  • Builds working relationships with prenatal, inter-conception, and pediatric clients through caring, support, and empathy.
  • Develops a consistent schedule to visit with participants with frequency determined by risk level.
  • Provides home-based services to women and infants/children to provide health education, breastfeeding/lactation support, doula services, and other case management-related services.
  • Screens and refers for substance abuse and postpartum depression treatment as indicated.
  • Teaches inter-conception program participants about family planning.
  • Teaches prenatal clients about child development and skills to enhance child development and provides screening according to programmatic guidelines.
  • Works collaboratively with Healthy Start outreach/educators and other community medical providers, and Advance Practice Nurses.
  • Links participants with educational, training, and employment programs.
  • Informs the Healthy Start Team of resources available to community families.
  • Maintain family records as required by the agency and program standards.
  • Maintains accurate and timely records, including designated information on participants, and produces reports on all program activities as assigned. Collaborates with Community Resources for the benefit of client families and the program, refers, and advocates for participant families at appropriate community resources.
  • Maintains professional competence through on-going trainings and professional development opportunities.
  • Provides data and information that will assist in program reporting.
  • Collaborates with Healthy Start Team Members to meeting the Program's Qualitative and Quantitative Goals.
  • Provides birthing support education and guidance to pregnant women for first six weeks to post-delivery.
  • Perform other related duties and participate in special projects as assigned.


  • Minimum Qualifications

    1. Bachelor's degree.
    2. A total of one (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)
    3. Experience in working with families of diverse backgrounds and able to manage and maintain an active case load.


    This position requires Illinois residency within 180 days of the hire date.

    Preferred Qualifications
    • Experience working with parents and families.

    Fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification, and language sections.

    You may upload a resume, cover letter, certifications, licensures, transcripts, and diplomas within the document section of your online application.

    When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e., resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

    If an application is not fully completed and submitted by the close date, the applicant/employee will not be considered for this position.

    For fullest consideration, the above-mentioned requirements must be submitted no later than 11/27/2024.

    Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application, you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

    This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. All full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition, we offer tuition waivers for employees and dependents. Go to https://www.hr.uillinois.edu/benefits for a complete list of Employee Benefits.

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

    The university provides accommodations to applicants and employees. Request an Accommodation
    Looking for more University of Illinois positions?

    We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions.

    University of Illinois Urbana-Champaign
    University of Illinois Springfield
    University of Illinois System Office
    University of Illinois Foundation

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

    To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/12479?c=uic

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