Donor Coordinator I

This position includes night shifts, holiday and weekends, with monthly daytime meetings required. Initial training (3-4 weeks) will be during daytime hours.

100% Donor Coordination:

• Obtain and analyze donors past medical history and current medical circumstances to decide if tissue is suitable for procurement for transplant or research on a case-by-case basis.
• Determine potential donors' eligibility based upon Food and Drug Administration (FDA), Eye Bank Association of America (EBAA), and Minnesota Lions Eye Bank (MLEB) standards.
• Accurately enter donor information into database; ensure donor chart documentation is complete. Check state or regional donor registries to determine if donors previously completed documentation self-designating themselves as donors.
• Approach grieving donor families (via telephone) within hours of death and present the option of eye donation or disclose first person consent. Be compassionate to family in a crisis situation.
• Acquire legal, informed authorization for eye donation and donor medical/social history from knowledgeable person(s) including family and/or healthcare agent.
• Provide guidance and resources to ensure that eye tissue is procured, transported, and received in a manner that maintains viability for transplantation.
• Control flow of case management; both before and after recovery to maximize quality and viability of tissue.
• Identify and establish priorities when controlling work-flow and tissue supply.
• Multi-task effectively to maximize donation opportunities, ensure tissue viability, and help partners in donation meet their timelines (autopsy, other donation agencies, etc.).
• Consult supervisor, technical or medical director, physicians who treat donors, and funeral directors as needed.
• Resolve problems encountered during routine daily activities independently or with little supervision.

All required qualifications must be documented on application materials.

REQUIRED QUALIFICATIONS:

• BA/BS degree in biomedical science or healthcare or a combination of related education and work experience to equal at least four years.
• Experience working in organ, tissue, or eye donation, or in a healthcare related field and direct patient contact.
• Experience prioritizing multiple tasks with varying/simultaneous deadlines.
• Documented experience in decision-making; problem-solving.
• Experience performing work independently and as a team.
• Excellent interpersonal communication skills and attention to detail; analytical.
• Experience using computers and software programs.
• Ability to work rotations of days, evenings, and night shifts (12:00 a.m. - 8:00 a.m.).

PREFERRED QUALIFICATIONS:

• Experience working in a highly regulated medical field with a dynamic and challenging work environment.
• Knowledgeable about general disease processes, including signs and symptoms of infections and infectious diseases.
• Knowledge of eye anatomy.
• Experience working with people in crisis.
• Background working with medical records, and/or compliance/audit of charts, quality assurance and control.
• Basic understanding of HIPAA Guidelines, biohazard safety, and pertinent laws in coverage areas (Minnesota, North Dakota, South Dakota, and Wisconsin).
• Ability to type 45-50 words per minute.
• Because the University of Minnesota is a land-grant institution that serves the state, preference will be given to applicants residing in Minnesota, though is not required for remote employment.

The Department of Ophthalmology and Visual Neurosciences and its success is built upon the innovation and drive of every member of our team, from faculty to administrators to technicians. Put simply, all of us are driven to provide the best eye care for our patients, discover new treatments, and educate the next generation of eye care professionals.

For more information please visit our website at https://med.umn.edu/Ophthalmology.

Lions Gift of Sight (formerly Minnesota Lions Eye Bank) was established after the partnership between the Lions and the Department of Ophthalmology & Visual Neurosciences came to life in 1960, providing donor eye tissue for transplant, research, and teaching and promoting donation through education. Lions Gift of Sight has helped restore sight to more than 22,000 people by providing cornea tissue for transplantation and is one of the largest and most successful eye banks in the world.

For more information please visit our website at: https://www.lionsgiftofsight.org/

Pay Range: $depending on education/qualifications/experience

Pay Range: $52,500 - $55,000 depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, pharmacy and disability plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).