Assistant Director, Enrollment & Operations

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $90,000-$95,000

Position Summary

Reporting to the Director of Enrollment and Operations, the Assistant Director will work with a dynamic team to recruit and enroll successful and diverse applicants.

Responsibilities

• Evaluate and recommend applicants: Read and evaluate applications, conduct interviews, and serve as a member of the Admissions Committee.
• Communicate with applicants: Maintain ongoing communication throughout the admissions process regarding missing and/or updates to application materials, and other application-related topics.
• Promote and market the School's degree and non-degree programs: Coordinate and deliver on- and off-campus presentations, host receptions, and participate in other recruitment activities as determined by supervisor.
• Refine application communications: Help ensure that applicants have the necessary information to complete their applications and enroll in their programs of choice.
• Coordinate the internal application process for the doctoral programs and readmissions application process.
• Cultivate and maintain relationships: Work with faculty, administrators, current students, and alumni and solicit their participation in Admissions recruiting-related and yield-related events.
• Coordinate communication of university departments and requirements with applicants.
• Host and coordinate Accepted Student Day and Orientation
• Manage the student ambassador program, connecting prospective applicants with current students at accepted student day, virtual events, and information sessions.
• Performing other projects, duties and coverage in OSA as needed and assigned.

Minimum Qualifications

• Bachelor's Degree and minimum of 4 years of related experience required or equivalent in education, training, and experience.

Preferred Qualifications

• Knowledge of, and experience using, technology and tools, including Slate and MS Office Suite (Word, Excel, PowerPoint); familiarity with CRM tools a plus.
• Experience in Higher Ed
• Must have a demonstrated commitment to customer service and the ability to multitask, meet deadlines, and excel in a fast-paced, high-volume environment.
• Candidate must possess strong skills in communication (verbal and written), diplomacy, tact, and discretion, and outstanding interpersonal/relationship management.
• Basic data analytics capability.
• Ability to travel (domestic and international) and work evenings and weekends as required.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.