Sales Manager (Wedding Room Blocks)

Located in the nations first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The citys expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.

Who We Are:

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable, and local travel experiences for guests.

What We Offer:

• This is a bonus eligible position
• Competitive health & wellness benefits, 401(K) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Employee Hotel Rates, other discounts, perks and more

Purpose:

The Sales Manager (Wedding Room Blocks) will support the sales efforts for Loews Hotels. Builds and strengthens relationships with existing and new customers to enable future bookings. Promote awareness to corporate and incentive markets via travel to respective regions in the country providing presentations and personal sales calls. Maintain communication/relationship with NSO network, as well as other Loews hotels toward achieving pre-determined revenue goal. Negotiate contract specifics to achieve maximum profitability while satisfying customer needs. Develops relationships within community to strengthen and expand customer base for sales opportunities.

Essential Functions and Responsibilities

• This primary responsibility of this position will be the wedding market for rooms.
• Develop and maintain an account base, as designated by ADOS and Director of Sales and Marketing, to achieve hotel revenue goals.
• Be responsible for and implement a sales action plan for the development of the designated market segments which includes telephone/direct mail solicitation, personal call program, related local sales calls, tradeshow participation and entertainment.
• Achieve quarterly and annual goals as designated by Director of Sales and Marketing
• Respond promptly to all inquiries and correspondence from clients, prospects and lead referrals.
• Respond promptly to requests by Assistant Director of Sales and Director of Sales and Marketing for reports and other assignments.
• Execute sales calls, local sales trips/tradeshows and entertainment as designated.
• Develop working relationship with hotel department head and operational areas.
• Supervise wedding sales coordinator and assist with growth and training opportunities.
• Proactively engage with new and existing clientele.
• Follow up on all assigned sales leads.
• Be knowledgeable of local and national competitive hotels and marketing strategies.
• Follow up with clients onsite, according to Loews standards.
• Provide weekly and monthly reports of sales calls and marketing actions as requested by Director of Sales and Marketing.
• Maintain efficient and time processing of paperwork, files and reports

Supportive Functions and Responsibilities

• Respect guidelines of confidentiality and code of ethics in all company areas. Represent Loews Hotels in a professional manner at all times.
• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Specific Job Knowledge, Skills, and Abilities

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
• Must have excellent communication, organizational and guest relations skills.
• Strong problem resolution skills and ability to multitask in a fast-paced environment
• Two years of hotel sales or related sales experience required