Peer Support Specialist

Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children's Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.

This job will expire after 10 days.

JOB SUMMARY

The Peer Support Specialist reports to the Assistant Program Director and serves as a client advocate, provides information and peer support to clients in office outpatient settings, performs a wide range of tasks to assist clients in regaining control over their own lives and over their own recovery process.

ESSENTIAL JOB RESPONSIBILITIES

1. Assist with needs of program treatment staff and clients to provide quality services to Severely Mental Ill (SMI) clients of the program
2. Remain in full compliance with regulatory and agency policies and procedures, including ensuring confidentiality of verbal and written consumer information.
3. Assist consumers in setting up and sustaining self-help groups
4. Be present to meet and greet consumers upon arrival to the Program.
5. Assure clients understand program rules and procedures.
6. Attend weekly program meetings.
7. Answer phones and assist with some filing and general office duties.
8. Provide client transportation.
9. Provide monitoring of clients while at office.
10. Provide individual life skills training and facilitation of groups at program
11. Plan and organize special socialization groups and events for the clients.
12. Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of clients.
13. Provide timely reports on any unusual occurrences that might impact the overall program operation or the health and safety of clients or employees.
14. Will drive on Agency business as needed.
15. Think and act quickly and efficiently in emergencies.
16. Physical presence in the office is required.

ESSENTIAL JOB REQUIREMENTS

1. High school diploma or GED.
2. Current certified training in emergency first aid procedures,
3. Current or former recipient of client services or a person with lived experience (personal or family) to mental health required.
4. Ability to communicate effectively and proficiently in written and spoken English.
5. Ability to establish trusting relationships with peers.
6. Ability to work independently and as a part of a team
7. Must have strong interpersonal and problem-solving skills.
8. Work effectively with diverse ethnic, cultural, religious, socioeconomic, and professional groups of people.
9. Ability to operate within Electronic Health Records (EHR) system.
10. Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
11. Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
12. Ability to pass a criminal background check.
13. Ability to pass a pre-employment drug screen and TB test.

ESSENTIAL JOB REQUIREMENTS FOR BILINGUAL SKILL

1. Communicate effectively in written and spoken Spanish.
2. Required ability to communicate effectively with monolingual Spanish speaking clients and families for all clinical purposes.
3. Assist with phone calls for Spanish clients.
4. Required to provide language translations for case managers and Physicians on a periodic basis.
5. Minimal adequate competency in the Spanish language as evidenced by successful passage of the TPOCC Spanish Competency Test.
6. Other translation tasks as required.

COMPANY BENEFITS:

• Pay Range:
  
  
  
  • Monolingual: Class 103 ($21.26/hour)
  • Bilingual: Class 108 ($21.48 - $22.34/hour)
  
  
  
  
• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• Regular work schedule (Monday through Friday, 8am - 5pm)

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.