Ethics and Compliance Coordinator (ETHICS AND CMPLNC PROFL 2)

Under general supervision of the Harassment & Discrimination Assistance and Prevention Program (HDAPP) Director, the Ethics and Compliance Coordinator supports the daily functioning of the HDAPP office in a highly confidential and dynamic environment.

Provides a full range of programmatic and administrative support, including conducting and documenting moderately complex tasks requiring data and policy review and moderate analysis, answering HDAPP's call lines, and monitoring the online reporting systems and HDAPP's email.

This position evaluates fact patterns (Sexual Violence and Sexual Harassment and Discrimination concerns) for case triage, scheduling intakes, and supporting the intake process. This position also supports complainant outreach, case management, preparing and assisting in the creation of training and outreach materials, managing and updating HDAPP's Case Management Database and Website, and general office management. Works with members of the UCD/UCDH community to promote the goals of HDAPP.

The Ethics and Compliance Coordinator also provides administrative support to the HDAPP office and staff. Responsible for ordering office supplies and other programmatic materials. Updates and supports the development of internal forms and materials. Assists with scheduling meetings and coordinates meeting logistics, including reserving campus space as needed.

Apply By Date

November 26, 2024 at 11:59pm

Qualifications

Minimum Qualifications

• 2 years' experience providing administrative support in a dynamic, fast paced, high profile office.
• Experience working with complex policies to help triage new cases and route them to the appropriate process.
• Experience interacting and communicating (in person, over the phone, and in writing) with distressed and aggrieved persons, providing them support, and connecting them to resources.
• Experience identifying, handling, and protecting highly confidential, personal, and sensitive information and maintaining this information in an electronic case management system, ensuring completeness and accuracy.
• Experience updating and maintaining websites via a content management system.
• Analytical, critical thinking, and problem-solving skills to compile and analyze data, anticipate and identify problems, streamline and standardize processes, develop creative solutions for resolution, and report out on such matters.
• Skills to cultivate positive working relationships with appropriate campus units and resources and represent HDAPP with diplomacy and discretion.

Preferred Qualifications

• Familiarity with campus offices and resources related to HDAPP services.
• Familiarity with campus systems (i.e. Aggie Travel, Aggie Buy, Site Farm etc.)

Key Responsibilities

• 60% - Complaint Resolution Support
• 20% - Program Support
• 20% - Business Support

Department Overview

The Harassment & Discrimination Assistance and Prevention Program (HDAPP) serves the entire UCD/UCDH community of staff, academics, students, patients, visitors, and volunteers. HDAPP advises individuals and management on the successful resolution of complaints of all forms of discrimination (including hate/bias incidents), harassment (including sexual harassment), sexual assault, relationship violence, and stalking. With a strong emphasis on prevention and risk-reduction, HDAPP develops targeted educational and outreach programming to address the needs of each constituent group. HDAPP is the office of record regarding all reports of the issues named above. HDAPP coordinates three multidisciplinary case management teams; and works closely with other campus and UCDH units on conflict resolution strategies, training and policy compliance.

Administratively, HDAPP is part of the Compliance and Policy Unit in the Office of the Chancellor.

POSITION INFORMATION

• Salary or Pay Range: $32.42/hr. - $57.71/hr. (subject to a department budgeted maximum salary)
• Salary Frequency: Biweekly
• Salary Grade: Grade 21
• UC Job Title: ETHICS AND CMPLNC PROFL 2
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift Hours: Monday - Friday, 8:00 AM to 5:00 PM
• Location: Davis, CA
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• While this position supports both UCD and UCDH, this position is primarily located on the Davis campus.
• Occasional travel between Davis and Sacramento, as well as other potential locations.
• Office environment (hybrid between in office and remote/work from home environment)
• Work in a highly confidential environment.
• Work with individuals who may be in emotional distress, hostile, or otherwise challenging.
• Work flexible schedule and occasional overtime evenings, nights and weekends to meet operational and business needs.
• Work with constant interruptions; communicate on a telephone; work with computers; work in an area with noise from various sources.
• Listen, communicate, convey, and exchange information for extended periods of time.
• Employee is personally responsible for following health and safety guidelines/instructions.
• The Smoke and Tobacco Free Environment policy is intended to provide a healthier safer, and more productive work and learning environment for the entire UC Community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdasvispolicy.ellucid.com/documents/view/271

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere