Business Health Resource Navigator

Schedule Weekly Hours:

Gundersen Health System is hiring a part-time Business Health Resource Navigator in Arcadia, WI. This is your opportunity to create a program facilitating Pilgrim's Pride employees' access to essential healthcare.

What's Available?

• Part time, 10-15 hours/week to start - there is a potential to expand hours as this program grows

• Schedule: hours can vary based on business needs, would need to be flexible to work as early as 4:30/5:00am.

• Location: Onsite at Pilgrim's Pride in Arcadia, WI, with ability to have some hybrid availability

What Will You Do?

• Work with Pilgrim's Pride employees to provide education, direction, and support regarding how to access healthcare services at Gundersen Health System.

• Build and maintain strong relationships with key stakeholders, HR professionals and community partners.

• Work with Internal and External partners to advocate for patient needs and make recommendations to enhance the coordination of care.

• Develop, maintain, use, and share a comprehensive, reliable, and accurate community resource database.

• Provide outreach and education on access to healthcare to patients and families to improve health and population health outcomes.

• 2 years of recent experience in a healthcare or human service-related field

• Experience with resource navigation or case management experience is a plus

• Excellent communication and organizational skills

• Valid driver's license and reliable transportation

• Bilingual, Spanish & English speaking, Required

• Flexible schedule based on business/client needs
• Starting pay of $18.31/hour + more with experience!

Gundersen Health System Hospital and Clinics comprises 7 hospitals and 33 clinics. We bring care close to home for our patients in Wisconsin, Minnesota, and Iowa. Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it love + medicine and it's more than our practice. It is who we are.

The Business Health Resource Navigator will work in collaboration with care teams to support the efforts to achieve business health initiatives for employer partners. This position works closely with all areas of the Care Team, including providers, patients, and families. Works collaboratively with internal and external partners to advocate for patient needs, to reduce duplication of effort, and to assure service information is current and accessible. Responsibilities include sharing of pertinent patient information with the team, performing outreach and education to patients and families, assisting with care team tasks, and identifying opportunities to enhance care coordination for the employer population. Scheduling appointments and connecting patients with needed services. Other responsibilities include developing, maintaining, using, and disseminating a comprehensive, reliable, and accurate community resource database.

Major Responsibilities:

1. Gathers and maintains a database of available resources in the counties in which Gundersen serves.

2. Coordinates communication and follow-up to patients, providers, community entities, etc., in accordance with plan of care (telephonic, virtual, face to face, or home visits)

3. Identifies and/or develops community resource packets and patient education materials for the purpose of educating patients and caregiver about relevant topics, programs, and resources (appropriate utilization and access to health care services).

4. Coordinates team meetings, agenda, meeting minutes, and follow up.

5. Participates as a team player and attends internal and external meetings as required to provide resource updates to staff.

6. Contacts insurance companies to verify benefits, ensures referrals are covered, and explains alternative medication options

7. Meets with patients and families to assist with completion of necessary paperwork, forms, or resource materials.

8. Contacts pharmacies when needed (assesses adherence, assists with medication reconciliation, bubble packaging)

9. Collects data and compiles reports as needed.

10. Provides expertise in community-based resources for medically complex patients.

11. Maintains equipment and supplies management.

12. Provides age-appropriate care/service as applicable to role.

13. Assures reliable, predictable outcomes and no needless waits.

14. Uses Information Systems to their full capability.

15. Duties as defined by specific department (if applicable)

16. Attends regularly scheduled and assigned shifts.

17. Adheres to regular and predictable attendance.

Education and Learning:

REQUIRED

High School Diploma or equivalency

DESIRED

Associate's degree in a related field

Work Experience:

REQUIRED

Two years recent experience in a health care or human service-related field

License and Certifications:

REQUIRED

Valid Driver's license

Age Specific Population:

Pediatric

Adolescent

Adult

Geriatric

Osha Category:

Category 3 - Employees in this job title have no reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:

Subject to inside environmental conditions (Protection from weather conditions but not necessarily from temperature changes. For example, these conditions would include an environment with no air conditioning, working in a freezer or working near a boiler.)

Subject to outside environmental conditions (No effective protection from weather)

Subject to noise (There is enough noise to cause the worker to shout in order to be heard)

Subject to atmospheric conditions (One or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation)

Subject to both inside and outside environmental conditions

Physical Requirements/Demands of The Position:

Sitting Approximately 3 hours total in a day

Static Standing Approximately 30 minutes to 1.5 hours total in a day

Walking/Standing Approximately 3 hours total in a day

Driving Approximately 30 minutes to 1.5 hours total in a day (can vary based on home location)

Lifting - Other 0-25lbs

Carrying less than 50 feet 0-25lbs

Pushing or Pulling 0-25lbs

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer