Case Manager II - Polk County

Wherever there is a need, you'll find the Salvation Army can help. To be a part of making a difference in your community, apply now!

The Case Manager II of Polk County assesses client needs, abilities and strengths; facilitates development of client case plans and monitoring to determine progress both individually and as a program. Networks with other agencies to identify and collaborate with resource development and delivery.

About the role:

• Conducts casework interviews with clients to obtain information for formulating
  program/service eligibility and case status.
• Identifies psychosocial, economic, and physical needs of clients; assesses and
  reassesses client's support systems, available community resources and other factors to
  plan, develop, and implement an appropriate service plan.
• Assist client with housing search, placement, and stability activities.
• Develops and implements a case plan that presents intervention strategies to meet client.
• Refers clients to appropriate community resources and advocates for or assists the client
  in obtaining such services.
• Prepares complete and accurate case notes; writes correspondence, reports, and other
  written materials; inputs data into HMIS.
• Reviews all assigned cases on a scheduled basis to determine continuing need for
  services and participate in case consultations.
• Provides training to new case managers.
• Regularly peer review and audit of case files to ensure of services standards are met and
  contract compliance.
• Assists in transporting clients and advocating for them with public and private agencies.
• Attends meetings with other community service providers on behalf of The Salvation
  Army, as assigned.

Education: Bachelor's in social work, human services, psychology, sociology, or criminal justice.
Experience: Two years social work experience. Management experience helpful.
Certifications: Valid WI Driver's license with approval to drive from The Salvation Army's insurance.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.