Patient Account Analyst - Physician Practice - 499010

• Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area
• Maintains required core competencies.
• Complies with set Policies and Procedures (i.e. name tag, dress code, parking, smoking, etc.)
• Must be understanding, courteous and professional at all times in contacts with patients visitors, employees, and medical staff.
• Understanding of contracted insurance requirements such as referrals, billing and collection policies.
• Possess a general understanding of CPT/HCPCS/ & ICD-10 coding.
• Coordinate claims resolution with Insurance companies by way of phone, or email.
• Collect and post patient payments, and be able to help patients understand their bills.
• Performs various miscellaneous clerical duties, including answer the phone, and assisting patients who come to the front desk window.

Education

Required:

High School

Licenses & Certifications

Required:

C-Heartsaver