Endpoint Administrator OPEN Rank (Professional Senior through Principal)

Job Summary:

Does this describe you?

Are you passionate about solving complex technical puzzles and collaborating with others? Do you want to leverage your technical skills to support cutting-edge education, research, and healthcare?

Join us as the University's go-to expert for workstation configuration and MDM technologies like Intune, SCCM, and JAMF!

In this role, you will:

• Ensure our computers are secure and fit for both classroom and business use.
• Drive our endpoint management program forward with your exceptional technical skills and problem-solving abilities.

If you're ready to make a significant impact, we want to learn more about YOU!

Work Location:

This position is eligible for a hybrid work environment. AMC OIT strives for a high-

flex work environment, meaning although this role can predominately be executed

effectively with a remote schedule, there may be instances where in-person

meetings and/or activities are needed. There is no minimum or prescribed in-

person requirement. The work schedule will be based around core working hours in

Colorado Mountain Time.

Why Join Us:

Information Strategy and Service (ISS) is a large department that encompasses the Office of Information Technology (OIT), Information Security and IT Compliance (ISIC), Enterprise Architecture (EA), and Information, Data Empowerment and Analytics (IDEA). In Information Strategy and Services (ISS) we emphasize six key principles that connect our teams and ensure our success:

• Curiosity- Explore beyond one's own experience and environment.
• Compassion- Demonstrates empathy, understanding, and respect for all people.
• Collaboration- Partner well beyond our space and build partnerships to achieve organizational results.
• Commitment- Dedication and engagement one has to their job, team, organization and university.
• Competence- Know our craft and be committed to continuous improvement and learning.
• Confidence- Be empowered and assured to represent our customers and their needs.

In OIT we value our team members and strive to achieve work life balance, inclusivity, and a FUN working environment. Click HERE to view testimonials from OIT Employees about why they enjoy working for OIT! Click here to find out more about the Office of Information Technology

We improve lives by enabling our University mission of education, research, healthcare, and community engagement through information technology services. We facilitate collaboration, improve data integrity, increase secure access to information and technology, and provide exceptional customer-centric service using our skills, talents, and passions.

Active investment in our culture and our people is foundational in developing and delivering service excellence. To cultivate a people centric workplace, we do the following:

• Invest in inclusive leadership to promote belonging and integrate DEI into daily operations
• Focus on employee wellness
• Provide effective coaching and foster continuous learning & development
• Offer flexible work arrangements when possible

Click here to find out more about OIT's Culture

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off - vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

Senior Professional Level:

Education:

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, Education, or a closely related field

Substitution: 4 years of professional or high-level technical work experience may be substituted for the bachelor's degree. An associate's degree with two years of relevant work experience may be substituted for the bachelor's degree

Experience:

• 2 - 4 years of relevant experience in endpoint management and/or systems administration, configuring and securing devices in an enterprise environment.

Principal Professional Level:

Education:

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, Education, or a closely related field

Substitution: 4 years of professional or high-level technical work experience may be substituted for the bachelor's degree. An associate's degree with two years of relevant work experience may be substituted for the bachelor's degree

Experience:

• 3-5 years of relevant experience in endpoint management and/or systems administration, configuring and securing devices in an enterprise environment.

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience with endpoint management or systems administration in a education setting.
• Experience with endpoint management or systems administration in a healthcare setting.
• Relevant certifications, including Microsoft Endpoint Administrator Associate, JAMF Pro Associate, or equivalent.
• Working in Higher Education in an IT environment.

Knowledge, Skills and Abilities:

• Proficiency in endpoint management technologies (Intune, SCCM, JAMF, etc)
• Understanding of endpoint security best practices.
• Exceptional troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• A collaborator with a focus on providing solutions based on the requirements and necessary outcomes of those whom we serve.
• Proficiency managing both windows and mac devices.
• Proficiency in client endpoint security tools, including firewalls, endpoint detection and response tools, and VPN technologies

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: ISS Human Resources

iss-humanresources@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by November 26, 2024.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as:

Senior Professional

The starting salary range for this position has been established as $80,000 - $90,000

Principal IT Professional

The starting salary range for this position has been established as $90,000 - $100,000

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.