Sr. Principal Software Architect - Microservices Framework and Cloud Engineering

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Software Architect plays a pivotal role in designing and implementing software solutions. As a technical leader, you'll collaborate with multiple software development teams, ensuring the successful delivery of robust and efficient software products. Join our dynamic team and make your mark on the technology landscape!

This will be an individual contributor role reporting to the Vice President of Cloud Engineering & Technical Operations.

Responsibility

• Design and manage the direction and architecture of the Container-based Microservices Framework, all aspects of Cloud Engineering, security strategies, and compliance, and ensure alignment with legal and regulatory standards
• Play a critical part in safeguarding access to information and maintaining partner trust
• Evaluate, identify and develop Software Architectures and Solutions
• Collaborate with cross-functional teams to assess the current state, identify gaps, and determine functional and non-functional requirements for new software or applications
• Use tools and methodologies to design representations for functionality and user interfaces of desired products
• Adhere to industry-standard architecture review processes for broader alignment and lead architecture reviews
• Establish a framework for continuous improvement and refinement of software product delivery, emphasizing SDLC efficiency from software design to system architecture, including microservices
• Lead software development projects by providing technical leadership and accountability to development teams, guiding project direction and ensuring success
• Participate in architectural decisions across all projects, contributing to their strategic and operational excellence
• Establish High Availability (HA) and Disaster Recovery (DR) principles and technologies
• Drive system architecture, including networks, databases, and cloud services, focusing on HA and DR design and implementation
• Develop and uphold a standard 'gold' configuration and software version across the entire infrastructure to ensure consistency and reliability
• Define and drive delivery of efficient and reliable automated recovery and site failover
• Define and drive delivery of data backup, restoration, and replication strategies

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's Degree in Engineering, Technology, or a relevant field
• 15+ years of extensive experience as a hands-on architect and engineer, demonstrating a profound and comprehensive understanding of various coding and programming languages
• Extensive prior experience leading and building Cloud Architecture for Mid to Large size organizations
• Experience with Data and data storage
• Experience with cloud services and infrastructure use and operations
• Experience with AWS/Azure cloud native compute (e.g., AKS/EKS), storage, and networking solutions
• Experience setting up load balancers, VPCs/Azure Subnets, security groups, and overall networking

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $258,600.00 - $410,450.00 base salary

Washington and New York (including NYC metro area): $244,100.00 - $365,250.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

#LI-Hybrid #LI-CF2