Technical Operations Specialist

What's the role?

The IT Facilities Engineer is responsible for deploying and maintaining servers and the supporting infrastructure in a dynamic environment with rapidly shifting priorities, while maintaining high availability. A confirmed attention to detail and effective documentation skills are important components to success.

The Data Center Services team strives to provide an efficient, risk driven approach to managing the raised floor area of the Data Center. These services include managing assets throughout their life cycle, data destruction, and ensuring appropriate physical and logical security for vendors within the environment. The work environment is a hands-on, fast paced, and deadline-oriented where adaptability is key to our success as a team, thus having depth knowledge of working in large-scale Data Center environments is critical. The individual will be responsible for managing the inventory and assets in our Data Center in accordance with the standard policies and procedures designated by the group. This individual will play a key role in ensuring our Data Center inventory is up-to-date and accurate.

Bring your best! What this role needs:

• Providing 'remote-hands' support to data center customers.
• Respond and resolve support tickets in system
• Provide Level one Network support
• Testing Fiber and copper cables
• Cleaning Fiber and copper cables
• Cleaning and replacing SFPs if needed
• Installation and maintenance of the structured cabling system.
• Maintain inventory of fiber and copper cabling
• Quote and order additional materials as needed
• Quote and order materials to build out additional Data Center capacity
• Rack & stack of IT hardware.
• Understanding of AC & DC power circuits.
• Construction of ladder and fiber trays.
• Maintaining records and documenting issues utilizing our DCIM system (Netterrian).
• Operate, monitor, and respond to abnormal conditions with our facilities systems.
• Crossover work with the CEE team as needed.

LI-Hybrid

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups