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Business Services Coordinator

University of North Carolina Charlotte
$44,640 - $55,800
United States, North Carolina, Charlotte
Nov 08, 2024
Business Services Coordinator
Please see Special Instructions for more details.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.
Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.
  • The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write 'see resume' on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Position Information
General Information


Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 002354
NC Salary Grade Equivalency GN09
Classification Title Business Services Coordinator - Advanced
Working Title Business Services Coordinator
Salary Range $44,640 - $55,800
Anticipate Hiring Range $44,640 - $53,560
FLSA Status Non Exempt
Division Academic Affairs
Department College of Humanities & Earth and Social Sciences (Col)
Work Unit Languages, Cultures, and Translation
Work Schedule
8:00 am - 5:00 pm, Monday - Friday.

This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
Primary Purpose of Position
The primary purpose of the Business Services Coordinator is to serve as the Office and Budget manager for the Department of Languages, Cultures and Translation. The person in this role will be responsible for administering and reconciling the department's budget, which includes making recommendations to the Chair regarding the use and distribution of funds. Other responsibilities include managing Schedule Building, part-time faculty hiring processes, and completing all paperwork related to faculty recruitment, promotion and tenure.

In addition, the incumbent will manage the Language Placement Test and the Language Proficiency Certification, as well as general office requests (in the absence of the Admin Support Associate), produce reports and assist the Chair, Associate Chair, and Graduate Program Director with special projects.
Minimum Education/Experience
Required Minimum Qualifications:

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

University Preferred Qualifications:

Four year degree in a related business function and two or more years of experience in accounts reconciliation, business processing, office management, or human resources; or an equivalent combination of training and experience.
Essential Job Duties

  • Maintain financial records, compiling and summarizing data to assist the chair in analysis and forecasting of the budget to ensure equitable allocation of funds
  • Exercise responsibility for administering the department budget, which includes making recommendations regarding the use and distribution of funds, and reconciliation.
  • Review proposed grant budgets before submission of application.
  • Manage budgets for internal and external faculty grants.
  • Complete financial reporting for all grants in the department.
  • Exercise responsibility for administering part-time faculty budget and Special Pays.
  • Record, compile and summarize quantitative and qualitative data using established format for reports required by Chair, Dean and Academic Affairs, including the department's Annual Report.
  • Work closely with faculty and the University Scholarship Office to manage scholarship application deadlines.
  • Complete confidential paperwork for faculty recruitment and contracts.
  • Complete confidential paperwork for faculty reappointment, promotion and tenure.
  • Assist international faculty with visa requirements and manage the associated paperwork.
  • Respond to questions/issues by determining and consulting appropriate resources such as policies, manuals or other staff.
  • Use compiled data to research trends and projections, write reports and advise department leadership on the best use of resources.
  • Make decisions and solve problems that impact the daily processes of an office.
  • Apply knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of faculty, staff, and students.
  • Respond to complex requests for program and procedural information.
  • Work with the Chair, Associate Chair and Graduate Program Directors, as well as the Professional Advisor and Program Coordinators on special projects such as Program Review, ROI reports, Assessment, Policy Audits as well as other projects assigned by the Dean's office and Academic Affairs.

Other Work Responsibilities

  • Manage Scholarship award process, including the preparation and review of scholarship information for completeness and accuracy as publicized in the University Scholarship Office.
  • Manage event planning for special events and conferences.
  • Manage Schedule Building, proof the schedule and handle schedule changes.
  • Supervise, direct, assess and train an SHRA Administrative Support Associate and student workers.
  • Identify and recognize problems that have established precedents and take initiative in resolving such problems.
  • Handle all confidential part-time faculty hiring paperwork and contracts.
  • Handle all graduate assistant hiring paperwork and contracts.
  • Track and reconcile faculty all purchases for faculty travel.
  • Serve as a resource to faculty and staff on a variety of subjects including office equipment, software applications, and information processing procedures.
  • Other duties, as assigned.

Departmental Preferred Experience, Skills, Training/Education

  • Bachelor's Degree in a related business function, and a minimum of 1 year working in Higher Education is preferred.
  • Experience managing budgets is strongly preferred.
  • Experience with Degree Works, Banner Self Service, and Internet Native Banner, and similar Higher Ed software is preferred.
  • Excellent written and oral communication skills are needed for position.
  • Ability to work independently and exercise sound judgement is preferred.
  • Strong organizational skills, and attention to detail are a must.
  • Strong interpersonal skills and the ability to work effectively in a team environment.
  • Working knowledge of Google and Microsoft Office Suite programs (Intermediate experience is preferred.)

Necessary Licenses or Certifications
Work Location Mebane 442
Posting date 11/08/2024
Closing date 11/14/2024
Proposed Hire Date 01/06/2025
Contact Information
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.
Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.

  • The Search Committee will not contact references without first verifying permission with the finalist.


Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write 'see resume' on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have a Bachelor's degree and one year of experience related to the area of assignment or equivalent combination of education and experience?

    • Bachelor's Degree with 1 year experience or Higher Degree
    • Associate's with 3 years experience
    • High School with 5 years experience
    • Less than listed combinations


  4. *
    Do you have professional experience administering and/or managing budgets? If yes, please explain your experience.

    (Open Ended Question)


  5. *
    Do you have experience with Degree Works, Banner Self Service, and Internet Native Banner, or other related Higher Ed software? If so, please indicate what software and your experience.

    (Open Ended Question)


  6. *
    Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced).

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest


Optional Documents

  1. Contact Information for References

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