EMPLOYEE EXPERIENCE SPECIALIST

Shift: Monday - Friday, occasional evening and weekend event assistance
Department: Human Resources
Compensation:

* Base Pay Range: $56,597 - $89,419, based on experience

ABOUT THE JOB

Supports an excellent employee experience by assisting with compliance initiatives, investigations, employee engagement, performance management, training, and special projects as assigned. Responsible for supporting employee relations in employee and leader guidance on all employee relations questions, concerns, issues.

ABOUT MU HEALTH CARE

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 90 specialty clinics located throughout the region.

As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8% and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

Facilitate consultation and exercise independent judgment in offering direction to employees and leaders regarding employee relations matters such as performance management and improvement, policy application, conflict resolution, discipline, relevant healthcare regulatory requirements and other employment regulations.

Manage and/or support employee experience team efforts including process standardization and documentation, scheduling, data management and automation.

Manage multiple intake avenues and prioritize, record and maintain related data.

Assist with and/or lead investigations by gathering multiple investigatory statements, witness accounts, and supporting documentation.

Manage and respond to unemployment claims, grievances and related inquiries.

Assist employee experience staff in the areas of training, performance improvement, employee engagement, and other best practices for management of employees.

All other duties and special projects as assigned.

May complete unit/department specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS

Bachelor's degree in human resources, business, law, psychology, public administration, or other related discipline providing a broad understanding of general business practices and/or human resource theories, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Three (3) years of experience utilizing advanced knowledge, independent discretion and judgement in human resources or comparable field.

PREFERRED QUALIFICATIONS

Bachelor's degree in human resources, business, law, psychology, public administration, or other related discipline.

Senior Professional in Human Resources (SPHR) certification by Human Resources Certification Institute (HRCI), or Senior Certified Professional (SHRM-SCP) certification by Society for Human Resource Management (SHRM), or related certification.

Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.