Intake and Resource Specialist

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Join our Team as an Intake & Resource Specialist in Joplin, Missouri!

Make more than a Living, Make a Difference

Our Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance

Hourly Rate: $16.00-$17.00

Duties & Responsibilities

• The Intake and Resource Specialist serves as initial point of contact with clients within the Job Center.
• Assist job seekers with intake/enrollment into program services, information on employment, training, or education assistance, providing general support, addressing a broad variety of issues with assisting customers that enter a One-Stop Center by determining customer needs and offering appropriate recommendations.
• Responsible for ensuring the Resource Room is conducive to assisting a customer with core services.

Qualifications

• High School diploma or equivalent required.
• Experience working with the targeted population and/or customer service. 2 years of relevant work experience.
• Must have an appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our Workforce Programs:

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Our Program Location:

Eckerd Connects | Workforce Development

730 South Wall Avenue

Joplin, Missouri 64801

Connect with Us Video: https://www.youtube.com/watch?v=H0Qtn-KpLpc&t=2s

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/workforce-development/

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/one-stop-centers/

In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Auxiliary aids and services are available upon request to individuals with disabilities. Relay Services Dial 711. Submit Request: https://eckerd.org/about-us/contact-us/

Know Your Rights: Workplace Discrimination is Illegal

Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/posters

Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/self-id-forms

Eckerd Youth Alternatives, Inc. ("Eckerd Connects") is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, disability, or status as a protected veteran.

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.