Federal Work Study (On-Campus) - Central Reservations Office Production Services Technicians

ECU Department of Student Life is currently seeking several Central Reservations Office ( CRO) Production Services Technicians. Student Technicians are part-time workers who assist and support the technical functions of the Student Centers, Wright Auditorium, and some outdoor space managed by the Central Reservations Office. A Student Technician may be directly supervised by a professional member of Production Services or the Central Reservations Office. Student Technicians are expected to fulfill the following general roles and responsibilities: * Administrator: Complete all necessary paperwork, forms, and tasks as required. Attend scheduled shifts and know the staff manual protocols. * Technical skill: Operate movie systems, simple portable sounds systems, outdoor sound systems, basic LCD projectors, laptop set ups, and proper microphone setups. Set-up and operate theatre projection, sound, and lighting equipment. * Customer Service: Acknowledge and greet students, staff, faculty, and University guests. Be familiar with campus resources and departmental functions in which to best work with faculty, staff, students, and guests of the University; helping them to connect to resources as appropriate. Assist with navigating through campus and keep the supervisor informed. Help create a welcoming environment. Document incidents and follow protocols set out via training and staff manuals. Be knowledgeable of when situations are beyond the scope of Central Reservations Office Production Services Technicians. * Clerical Aid: Be able to enter data into a computer. File records, send emails, answer telephone calls, and relay messages to the appropriate contacts. Be able to operate common office equipment such as computers, copiers, scanners, calculators, fax machines, etc. * Security: Provide for the safety of patrons during events. Enforce facility policies and capacity. Deter theft. Be knowledgeable of emergency evacuation and lock down procedures. * University Representative: Serve as a positive role models. Provide for the needs of students, staff, faculty, and University guests. Be mindful of social media tags & posts. Represent Student Involvement and Leadership as well as East Carolina University positively. * Team Member: Attend all training sessions, support staff team, and assist them when needed. Maintain positive communication with staff and all Student Involvement and Leadership employees. As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills that employers seek as well as CAS Learning Domains: * Effective Communication * Accountability * Integrity * Professionalism * Conflict Resolution * Problem Solving * Effective Reasoning * Initiative * Organizing * Planning * Teamwork * Adaptability * Resiliency * Technical Skill

Applicants should be enrolled as a student and be in good academic standing with East Carolina University; as well as local, state, and federal laws. Additionally, candidates must possess a minimum cumulative GPA of 2.5. Students must attend mandatory training dates.

Please upload the Federal Work Study Authorization Form, resume, and Fall 2024 Week at a Glance class schedule, and availability (including nights and weekend).

To be eligible for FEDERAL WORK STUDY positions, students MUST BE QUALIFIED and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.)

East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.