Collections Representative

Taylor Corporation
paid time off, 401(k)

Nov 07, 2024
Come Work with Us! Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/ Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul. Ready to build a career? It's time to look at Taylor. Your Opportunity: Taylor Print & Visual Impressions, a Taylor Corporation company, is looking for a Collections Representative , to join our team in-office! Your Shift: Monday - Friday 8:00 a.m. to 5:00 p.m. Your Responsibilities: Works with the Supervisor of AR and AP to oversee the effective and efficient collection of customer cash in line with the agreed credit terms and credit limits Identify and implement process improvements to improve operational efficiency and effectiveness Contact customers with past due balances, which may include but not limited to calling on outstanding balances, sending invoice copies, applying credits, may also post checks and credit card payments and assist customer service resolve order disputes Past due invoices may involve research in multiple systems: Monarch, Coupa, Procure, and others as needed Provide written and/or verbal status updates Know and work toward achieving personal and departmental monthly goals This role is in-office (not remote) to allow for collaboration amongst the team You Must Have: High school diploma or equivalent Two years of related experience Experience working with and supporting customer needs Great customer service skills and excellent verbal and written communication Ability to work in a team environment Strong ability to prioritize and multi-task effectively with a keen attention to detail Experience with Microsoft and working in Outlook and Teams Ability to perform basic math calculations using decimals and percentages Ability to successfully manage multiple tasks We Would Also Prefer: Some accounting relatededucation or experience; degree not required Experience processing work with business computer system Strong, but professional customer interaction via email and phone Has knowledge of commonly-used AR/Accounting concepts, practices, and procedures Oracle experience is a plus About Taylor Corporation https://www.youtube.com/watch?v=pdXOC8HM-NM One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. *The Employer retains the right to change or assign other duties to this position.* Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.