Data Core Technical Project Manager

About the Position:

The Data Core Technical Project Manager will support the Clinical Quality, Outcomes, Discovery, and Evaluation Core (CQODE) within the Center for Learning Health System Sciences (CLHSS).

This position is ideal for a person that is energized by providing excellent customer service through clear communication, authentic relationship building, structured project management, and technical know-how. Each successfully completed project puts a custom created health data set in the hands of researchers, clinicians, and patients that are striving to improve health care by learning from the past.

The Data Core Technical Project Manager is responsible for leading customers through a stage gate process to determine if their request is a good fit for our services and mission. This requirements gathering process requires technical knowledge and diplomacy in order to effectively facilitate meetings and communications, define a reasonable scope, and maintain a positive relationship even if we have to decline to accept their project.

When a project is accepted, you will be supporting service requests that require our data team to assemble custom data sets. You'll play a vital role by overseeing each phase of project management: initiation, planning, execution, monitoring and controlling, and closure.

Previous technical experience working with data, data scientists, and data engineers is essential to effectively gathering requirements; defining scope; communicating with customers and health system partners; and overcoming technical barriers as a team.

The Data Core Technical Project Manager will report to the Data Programs Manager.

Duties/Responsibilities

70%: Technical Project Management

• Schedule and facilitate each step in a stage gate process to determine which projects to accept that align with resource capacity, skills, and mission.
• Provide technical project management for approved data projects:
  • Establish a realistic scope, resource budget, and timeline by facilitating structured discussions with the customer, internal subject matter experts, researchers, health system partners, and data science and data engineering experts.
  • When a project is underway, support and manage project work (aiming to maintain scope, budget, and timeline), provide clear communication about progress to the customer, address risks and issues that develop with the data team (UMN and Fairview), and use technical knowledge to assist in problem solving.
  • Ensure that data sets meet quality requirements internally and with customers before closing a project.
  • Close the project by documenting what was learned that may be useful in the future, identifying process improvement opportunities, and celebrate the team's effort and accomplishment.
• Provide superior customer service by communicating clearly, promptly, accurately, and with a positive attitude. Practice active listening to minimize miscommunications. Set clear expectations and ensure everyone in meetings understands the action items, decisions, and next steps.

20%: Programmatic Support

• Manages support for internal CQODE projects (e.g. metrics tracking, annual report, development of educational materials, RA interviewing and hiring)
• Update internal processes to support more efficient and accurate delivery for customers, and are not overly burdensome to the internal team.
• Acts as the primary information resource to University faculty, staff and investigators about program services, resources, and CQODE health.
• Facilitate weekly co-director's meetings and bi-weekly full team meetings.
• Serve as a key member of the CLHSS operations team to enhance the development and growth of CLHSS and its strategic goals
• Maintain a project database that documents project progress, health, and compares baseline timeline and resources estimates with actual values.
• Other duties as assigned

10%: Regulatory support

• Ensure that all regulatory responsibilities and processes are followed and that teams feel encouraged and free to speak up to report issues.
• Collaborate with CLHSS regulatory specialists to
  • Interpret, apply, and maintain compliance with Federal Regulations, Good Clinical Practice (GCP), and University policies as it relates to assigned research protocols.
  • Ensure timely and accurate data and regulatory submissions; engage with Investigators and study staff to ensure adequate documentation is available.
  • Monitor and ensure adherence to research protocols, IRB, Data Use Agreements and other state and local regulations.

Work Arrangements:
This position follows UMN Work. With Flexibility. guidelines. Currently, the position will be primarily working from home. There may be occasional needs to be on campus and over time there may be a need to set a regular schedule for a few days on campus each week. Work hours should follow a regular schedule, falling between 7-5, M-F.

Required Qualifications:

• BA/BS with at least 4 years of research/technical project management experience or a masters degree in computer science, data science, engineering, biostatistics or related field plus 2 years of related experience
• Advanced proficiency working with data in spreadsheets (e.g. INDEX-MATCH formulas, pivot tables, data validation, conditional formulas), or basic proficiency with statistical software (e.g. R, Python, or Stata), or basic proficiency with SQL.
• Excellent customer service skills (i.e. clear written and verbal communication, patience, tenacity, active listening, and positive attitude) with the ability to translate information back and forth between our technical team and the customers.
• Demonstrated ability to manage data centric technical projects with multidisciplinary teams, by leveraging a high-level understanding of the roles, responsibilities, and methods of data scientists and data engineers.
• The ability to attend to multiple projects within a single work day, identifying and prioritizing the most important work while also promptly communicating timeline delays as they arise due to complications, scope changes, or capacity limitations.
• Well-developed strategies for managing each phase of a project's life cycle: initiation, planning, execution, monitoring and controlling, and closure.
• Demonstrated ability to engage in proactive problem solving to resolve issues, with the ability to discern when a problem needs to be elevated.
• Commitment to positive team dynamics, client satisfaction, and creating a diverse, equitable, and inclusive environment

Preferred Qualifications:

• Bachelor's degree in a STEM field.
• At least 2 years of experience cleaning and analyzing data
• Experience with data wrangling and analysis.
• Project Management Professional certification
• At least 2 years of experience in a health-related research setting.
• Experience working on a multi-disciplinary team.
• Previous University of Minnesota experience.
• Experience working on federally funded projects.
• HIPAA & CITI Training.
• Proactive, self-starting work ethic.

The Center for Learning Health System Sciences is a one-of-a-kind partnership between the Medical School and School of Public Health with a goal to decrease the time it takes for science to make it from the lab to the clinic in pursuit of better health outcomes for the patients we serve. CLHSS is composed of a core and five programs spanning the data-knowledge-practice LHS lifecycle including evidence synthesis, pragmatic trials, digital health, and data democratization and model development. CLHSS is committed to diversity, equity, and inclusion in its staffing, operations, and research. Learn more about the center by visiting: med.umn.edu/clhss

Pay Range: $88,000-94,000; depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).