Career Navigator II - Georgetown

Career Navigation is an evidence-based career coaching model utilized by Palmetto Goodwill since 2017
(The Skilling America Career Coaching Certification) to help program participants gain advancement and
living wages. A Career Navigator II provides the following services: conducting employment needs and
aptitude assessment, planning for employment, identifying training opportunities, developing a resume, assisting with job searches and applications, assisting with job placement, and providing follow-up.
Essential Duties and Responsibilities
* Provides various levels of assistance to program participants.
* Ensures that all programmatic metrics are being met.
* Maintains accurate and timely documentation of all services provided and other related paperwork.
* Conducts employment needs assessments with individual program participants to provide
desired/required assistance during the job search process. Assistance includes but is not limited to
completion and review of job applications, networking with prospective employers, conducting
mock interviews, and reviewing and editing resumes.
* Recommends nationally recognized credentialed job training programs based on participant's
employment goals and skill sets.
* Reviews and interprets current labor market data and helps participants understand what types of
careers are in demand.
* Maintains a current job listing/database and provides appropriate job leads to clients.
* Completes employment and financial plan that clearly defines participants' employment and financial
goals; gathers input from participants and outlines what steps are required to meet established
goals.
* Provides positive reinforcement for desired behavior and promotes social integration, worker
socialization, proper communication skills, and positive work attitudes with participants.
* Provides follow-up contacts to ensure continued placement and sustainability of employed
participants; schedules follow-ups at a minimum at "exit," six months and 12 months.
* Develops rapid response action plans to assist participants who experience job losses in finding new
employment.
* Enters client information into the appropriate databases, maintains accurate case notes, records
program activities and conducts case coordination as required. Works collaboratively with teams to achieve common goals.
* Complies with all agency policies, procedures, and safety standards throughout all work areas.
maintains same to meet CARF, Department of Labor, and other regulatory standards