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Customer Service Coordinator / CSC General Surgery

Lovelace Health System, Inc.
paid time off
United States, New Mexico, Albuquerque
10501 Golf Course Road Northwest (Show on map)
Nov 06, 2024
Overview

Join our team as a day shift, full-time, General Surgery Customer Service Coordinator (CSC) in Albuquerque, NM.

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care

Responsibilities

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Adheres to policies, procedures and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements:

  • High School Diploma or GED equivalent
  • One (1) year of previously related experience
  • Knowledge of insurance plans
  • Medical Terminology

Preferred Job Requirements:

  • Associate's Degree in a related field of study
  • Previous medical office experience
  • Heart Saver
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