Workforce Development Learner and Programmatic Success Coordinator

Make a difference at OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming health care delivery to drive health equity. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 diverse professionals, working remotely across 50 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Learner and Programmatic Success Coordinator is responsible for providing course and career support to students while also analyzing data to evaluate learner and program performance. This role ensures student and program success by tracking progress, facilitating internships or job placements, and providing data-driven insights to improve learner and program outcomes.

Essential Duties

• Develop metrics to evaluate learner, partner success, and program effectiveness.
• Establish and maintain relationships with employers and partners for internships and job placements.
• Gather and analyze data on learner and partner performance, satisfaction, and program outcomes.
• Monitor student and partner progress to ensure retention and overall success.
• Provide actionable insights and recommendations, and generate reports based on data analysis.
• Ensure data accuracy and manage tracking systems for learner progress, partners, and program outcomes.
• Ensure students have access to required courses and career resources.
• Offer one-on-one course and career counseling to students.
• Other duties as needed to support the organizational mission and goals.

• Bachelor's degree or an equivalent combination of education and relevant experience in Education and/or Allied Health.
• At least 3 years of experience in teaching young adults, particularly in college or post-secondary settings, with a focus on program coordination and career success/internship coordination, supporting learner success and workforce readiness.
• Proven ability to maintain productive partnerships with community organizations, and internal/external stakeholders.
• Strong background in creating and implementing strategies for outreach, engagement, and retention.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and familiar with Smartsheet, Microsoft Teams, and Zoom.
• Demonstrated ability to manage multiple priorities and excel in a fast-paced environment.
• Commitment to performance metrics and continuous improvement to achieve optimal results.
• Excellent interpersonal and communication skills, with strong attention to detail and a customer service mindset.
• Ability to design and deliver effective presentations, workshops, and training for young adults in educational or workforce development contexts.
• Preferred certifications from professional organizations such as AHIMA, AAPC, or HIMSS, reflecting expertise in health information management, coding, or healthcare technology.
• Preferred experience with grant-funded programs or projects.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Statement

OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.?

As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.?

Base Pay Overview

The typical offer range for this role is minimum to midpoint ($70,214 - $87,767), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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