Clinical Scheduler

MU Health Care
dental insurance, paid time off, tuition assistance
United States, Missouri, Jefferson City
Nov 06, 2024
Shift: Monday - Friday; 8am to 4:30pm Department: Endoscopy at Goldschmidt Surgery Center Compensation: Base Pay Range: $16.68 - $26.31 per hour, based on experience. ABOUT THE JOB MU Healthcare is looking for a dynamic and compassionate Clinical Scheduler to be the vital link between our patients and their healthcare journey. We seek individuals who thrive in a fast-paced environment, possess exceptional communication skills, and are dedicated to providing outstanding patient care. The ideal candidate will be proactive, detail-oriented, and passionate about making a positive impact on patients' experiences. If you are someone who enjoys building relationships and ensuring that every patient feels prepared and informed, we want you on our team! Join us in our mission to deliver exceptional healthcare and support our community with empathy and excellence. Your role will be crucial in shaping the patient experience at MU Healthcare! ABOUT MU HEALTH CARE MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 90 specialty clinics located throughout the region. As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career. Learn more about MU Health Care. Learn more about living in Columbia, MO. EMPLOYEE BENEFITS Health, vision and dental insurance coverage starting day one Generous paid leave and paid time off, including nine holidays Multiple retirement options, including 100% matching up to 8% and full vesting in three years Tuition assistance for employees (75%) and immediate family members (50%) Discounts on cell phone plans, rental cars, gyms, hotels and more See a comprehensive list of benefits here. DETAILED JOB DESCRIPTION Manages numerous and complex schedules and templates for service requested. Efficiently manages and coordinates the overall scheduling of medical procedures, ensuring optimal utilization of resources and minimal patient wait times. Utilizes financial and clinical information technology programs for scheduling, documentation, and managing patient information. Acts as a primary point of contact for patients, providing clear information regarding their scheduled procedures, answering questions, and addressing concerns. Proactively identifies and resolves scheduling conflicts, patient inquiries, and other issues that may arise, maintaining a high level of customer service. Collaborates effectively with physicians and nursing staff to ensure accurate and timely communication regarding patient needs, procedure preparations, and follow-up care. Utilizes clinical knowledge to document and relay clinical information to patients, including appropriately utilizing clinical protocols within the scope of practice. May complete unit/department-specific duties as outlined in department documents. REQUIRED QUALIFICATIONS Two (2) years of scheduling, clerical, office, or healthcare related work experience. One of the following certifications or licensures: --Clinical Clinical Medical Assistant (CCMA) by the National Healthcareer Association (NHA); or --Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA); or --Registered Medical Assistant (RMA) by the American Medical Technologists (AMT); or --Medical Assistant (NCMA) by the National Center for Competency Testing (NCCT); or --Nationally Registered Certified Medical Assistant (NRCMA) by the National Association for Health Professionals (NAHP); or --Medical Assistant Certification (MAC) by the American Medical Certification Association (AMCA); or --Missouri Board of Nursing LPN or Nurse Licensure Compact multi-state LPN. When primary state of residency changes, compact state LPNs must apply under new state of residency within thirty (30) days. PREFERRED QUALIFICATIONS Scheduling experience in a hospital or clinic environment is highly preferred. Clinic experience in CMA or LPN role. Additional license/certification requirements as determined by the hiring department. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs. Equal Opportunity Employer The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.