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Communications Director and Website Manager

Appalachian State University
United States, North Carolina, Boone
287 Rivers Street (Show on map)
Nov 06, 2024
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Position Title Communications Director and Website Manager
Location Boone, NC
Faculty Rank No
Provide Rank
Position Number 094671
Department University Communications - 540000
Position Summary Information


Minimum Qualifications

  • Broad knowledge of marketing, communications and event management
  • Bachelor's Degree in Communications, Public Relations, Marketing, Advertising, Design, Educational Media, or related professional experience.
  • Minimum of 7 years of professional experience in marketing or communications positions
  • Familiarity working in highly collaborative, matrix environments
  • Excellent written and verbal communication; interpersonal skills
  • Strong time-management and work prioritization skills necessary to manage complex, dynamic workflow
  • Design skills such as Adobe Creative Cloud suite
  • Social media management and potential marketing strategy development
  • Basic skills with logistics, especially regarding event management and project timelines
  • Ability to work independently; self-motivated
  • Basic knowledge of marketing, communications, and public relations

License/Certification Required
n/a
Preferred Qualifications

  • Master's Degree in Communications, Public Relations, Marketing, Advertising, Design, Educational Media, or related professional experience.
  • 10+ years of professional experience in marketing or communications positions
  • Professional experience in website content management and governance

Essential Duties and Responsibilities
The Communications Director and Website Manager will be responsible for handling a variety of strategic, administrative, and website management activities for Research, Scholarship and Creative Activities ( RSCA), including communications, branding, and public relations. In addition, the incumbent will develop and sustain internal and external engagement and community involvement programs in support of the brand. This position will report to the Public Relations Director in the Department of University Communications while supporting the goals and priorities set by the Vice Provost of Research and Innovation, in alignment with the overall communications/marketing plan for the university.

Duties and Responsibilities will include:

Integration with University Communications:

  • Collaborate within University Communications to develop, implement and review university content strategy and communications goals
  • Meet regularly with the college dean to plan communications work, provide updates and receive feedback
  • Participate in weekly meetings as part of the University Communications public relations team
  • Utilize University Communications' project management tools to track progress on work assignments


Marketing and Communication:

  • Serves as the RSCA lead writer to conceptualize, research, write and edit clear and compelling content for diverse audiences (including current university affiliates as well as alumni, parents, donors, prospective students, and community partners); for multiple platforms (including RSCA's website, other digital communications, in print, and social media); and in multiple formats (including profiles, features, news releases, reports, newsletters, invitations, presentations, and event promotion)
  • Promote the outstanding achievements of the RSCA's students, faculty, administration, and alumni; writing human interest stories and articles; creating newsletters; assisting with events; ensuring photography; providing oversight of the College's website and social media accounts
  • Advises on the RSCA strategic and integrated marketing and communication functions
  • Ensure website, publications, and event content is relevant, accurate, consistent outward-facing, and engaging for all stakeholders
  • Work with faculty and staff to review content, negotiate edits or changes, and move approved content forward
  • Partner collaboratively with other university personnel in developing, designing, managing, troubleshooting, and/or sharing content about RSCA
  • Track analytics to support key marketing and external engagement strategies

External Engagement:

  • As needed, assist the Vice Provost for Research and Innovation with various tasks to support fundraising and development efforts in the College, including donor-focused events and facilitating marketing materials
  • Assist in outreach initiatives to cultivate identity and create or expand relationships with external partners
  • Develop and execute reports, presentations, materials, and updates for high-level college officials, the College Advancement Board, and prospective student and parent audiences

Knowledge and Process:

  • Identifies, advises, and collaborates with constituents regarding communication needs and issues; provides options on the type of strategy to use with communication and gauges potential effectiveness.
  • Communicates with key stakeholders to inspire a culture of creativity, collaboration, and partnership as part of a broader, synchronized, multi-disciplinary team of higher education professionals
  • Ensures the image Research, Scholarship, and Creative Activity aligns with and supports the Appalachian State University vision, mission, and values and resonates with faculty, staff, prospective and current students, alumni, and partners

Office Effectiveness:

  • Works with the dean's office staff and the college Director of Development to elevate communications, including conceptualizing, creating, and ensuring the creation of graphics, videos, photography, and/or other visual elements that will accompany content
  • Works closely with the RSCA's vice provost, deans, director of development, and staff to amplify the relevance and impact of alumni, faculty, staff, and students' scholarly activities and accolades for local, state, and regional audiences

Type of Position Full Time Position
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Schedule/Hours Mon-Fri, 8:00-5:00 p.m.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff No
Suggested Salary Range $55,000 - $77,000
Physical Demands of Position
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Posting Details Information


Posting Date 11/07/2024
Closing Date 11/24/2024
Open Until Filled No
Evaluation of Applications Begins 11/25/2024
Proposed Date of Hire 01/06/2025
Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:

  • Cover Letter
  • Resume
  • A minimum list of 3 professional references with contact information attached or provided in the application
  • 3 professional writing samples
  • A link to your professional portfolio (examples of work may include graphic design, photography, websites, email campaigns, newsletters, etc.)

Search Chair Name Heather Brandon
Search Chair Email brandonhy@appstate.edu
Quick Link https://appstate.peopleadmin.com/postings/48643
Posting Number 201501525P
Applied = 0

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