Technical Assistant Center Agent

Advantage Technical
$33.54-$33.54
paid time off, paid holidays
United States, California, Irvine
Nov 06, 2024
At OEM, we create the space for you to get inspired and more time to bring your ideas to life. There's never been a more exciting time to work at OEM. A place where bold, creative and open-minded people thrive. We all work towards a common goal. Creating movement that inspires ideas. It's a place where people are truly inspired by what they do. And each other. Description The Agent will provide warranty approvals to dealership technicians on engine repairs and document technical inquiries through resolution in the Technical Assistance Database. Responsibilities: Provide warranty approvals to dealership technicians on engine repairs. Record, track and input significant technical inquiries into the Technical Assistance Database. Investigates/analyzes vehicle specifications and system operations to assist with current inquiries and validate service publications. Prepare trend analysis reports from the Technical Assistance Database. Provide technical assistance to Parts Dept. Hotline/technical personnel. Education: Two year technical degree with emphasis on vocational/automotive technology or equivalent experience recommended. Overall Related Experience: MUST have Dealership Technician experience 5+ years experience as an automobile service technician required. Multiple ASE Certification desired. Master ASE certification preferred. Directly Related Experience: Must have working knowledge of computer word processing/database programs. Strong electrical system and OBD II emission system knowledge/troubleshooting. Would you be a good fit for this exciting career advancement? Click 'Apply Now' to submit your application and a recruiter will be connecting with you soon! #LI-JT2 The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Advantage Technical With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.