Program Technical Specialist - Labor Relations

Metropolitan Council
$65,603.20 - $106,496.00 Annually
medical insurance, dental insurance, life insurance, vision insurance, retirement plan, pension
United States, Minnesota, Saint Paul
390 Robert Street North (Show on map)
Nov 06, 2024
WHO WE ARE We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website We are committed to supporting a diverse workforce that reflects the communities we serve. About the Division: The Regional Administratio n is the central services division of the Met Council, supporting the four operations and services divisions. *Mission: The Regional Administration provides enterprise services that are aligned with the Council's mission. Vision:* The Regional Administration strives to be a trusted strategic partner by delivering integrated, collaborative, efficient, and responsive services. Values Service Accountability Integrity Collaboration About the department: Human Resources works with all divisions of the Metropolitan Council to provide proactive solutions for the Council's workforce needs in the areas of recruitment, hiring, labor relations, benefits, training, organizational development, occupational health, and wellness. How your work would contribute to our organization and the Twin Cities region: The Program Technical Specialist provides the highest administrative support by independently completing complex administrative and technical tasks or actions. The ideal incumbent will demonstrate excellent interpersonal skills and initiative. They will be expected to provide consistent quality administrative support to the Labor Relations Team. The person in this position will need to work collaboratively with other administrative support personnel within the department as well as with professionals and leadership in Human Resources and across the Council. The ability to identify problems, offer appropriate solutions, determine priorities, and maintain confidentiality are key. Excellent organizational skills are paramount to this position. This position is eligible for a hybrid (both remote and onsite) telework arrangement. The candidate's permanent residence must be in Minnesota or Wisconsin. What you would do in this job Maintain document management system of both electronic and hard-copy documents; keep informed of changes or modifications of databases and software and make recommendations when appropriate. Research, compile, and analyze data/information; prepare statistics and reports using Excel, PeopleSoft, PowerPoint; and other software systems. Create procedures for complex or specialized functions. Write/draft reports; prepare presentation documents for meetings. Monitor and track budgets and expenditures. Prepare purchase requisitions and track approval processes for various purchase orders, pay requests, invoices, and order procurement/contract administration documents. Make complex scheduling arrangements involving multiple parties & securing rooms as needed under minimum direction. Set up and cancel meetings based on knowledge of the subject and attendees. Take accurate, quality minutes and meeting notes at meetings, arbitrations, and contract negotiations; compile and distribute supplementary materials for such sessions. Update contract changes and upload appropriate information on the website. What education and experience are required for this job (minimum qualifications) Any of the following combinations of completed education and administrative work experience in a related setting. High school diploma or equivalent AND Five (5) years of experience. Associate Degree AND three (3) years of experience. Bachelor's Degree AND one (1) year of experience. What additional skills and experience would be helpful in this job (desired qualifications): Ability to use and perfect electronic document management systems. Strong organizational skills including detail and accuracy. Ability to work both collaboratively and independently. Ability to solve problems. Solid understanding and use of Microsoft Outlook, Microsoft Word, and Microsoft Excel. Experience taking minutes for large meetings or during negotiation sessions. Experience working in the Public Sector and Human Resources/Labor Relations. Experience with SharePoint, Application Xtender. Ability to be proactive in assessing administrative needs independently. Experience working with diverse populations of internal and external customers. What knowledge, skills, and abilities you should have within the first six months on the job: Excellent communication skills written and verbal. Proven ability to work in a team environment. Experience with Microsoft Word, Excel, and Outlook Calendar. Experience taking meeting notes and meeting minutes. Excellent interpersonal and customer service skills: Ability to be accessible and respond professionally in a difficult situation. Ability to respond promptly and take initiative to commence or complete tasks and projects on time. Ability to perform under limited supervision and provide updates and follow-ups Ability to solve problems and offer solutions independently and collaboratively. Ability to maintain a high level of confidentiality and sensitivity Additional information Union/Grade: Non-Represented / Pay Grade E FLSA Status: Non-Exempt Safety Sensitive: No What steps the recruitment process involve: We review your minimum qualifications. We rate your education and experience. We conduct a structured panel interview. We conduct a selection interview. What your work environment would be: You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites. Once you have successfully completed the steps above, then: If you are new to the Metropolitan Council, you must pass a drug test (safety-sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety-sensitive position) and criminal background check if the job you're applying for is safety-sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position