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Mortgage Loan Processor

First National Bank
United States, North Carolina, Greensboro
Nov 06, 2024
Primary Office Location:6060 Rockside Woods Blvd. Independence, Ohio. 44131. Join our team. Make a difference - for us and for your future.

Position Title: Loan Processor 2- Mortgage Administration

Business Unit: Mortgage Administration

Reports to: Manager of Mortgage Processing

Position Overview:

This position is responsible for processing residential mortgage loan documentation while providing highest quality of service. Additionally, assists with pipeline management and escalations. The incumbent functionally supports Sales & Operations, finalizing loan application packages and performing various administrative support duties for all conventional and government loan programs offered at FNB.

Primary Responsibilities:

Processes residential mortgage loan applications by identifying and gathering required documentation from Mortgage Loan Officers and Borrowers. Enters data into the Loan Origination System (LOS) and ensures appropriate documentation and data entry occur in order to ensure an accurate underwriting determination in an accurate and timely manner.

Reviews collecting sales contracts, credit reports, Internal Revenue Service (IRS) returns, construction plans and specifications, appraisals, title commitments, flood certificates, etc. according to established policies and procedures. Properly indexes all received documentation in the imaging system. Orders and reviews any verifications, re-verifications, insurance commitments as required.

Functionally supports loan officers by facilitating the exchange of information necessary to complete loan transactions. This communication pertains to the borrowers, settlement agents, insurance providers or any other resources necessary to perfect the loan file for submission. Maintains communication with underwriters to identify and facilitate condition clearance.

Documents all communication and loan milestone detail in the notes section of the loan origination system to facilitate management and audit reviews. Ensures a well documented, easy to review loan history so as to ensure the loan file demonstrates the accurate transaction history. Escalates issues as necessary to the appropriate source for an accurate resolution.

Performs an initial review of documentation to troubleshoot for any potential issues that might jeopardize loan approvals. Reviews any pertinent loan documentation or third party documentation to this end and indexes all accordingly.

Establishes partnerships with loan officers and operations partners in order to facilitate mortgage loan origination. Acts as a liaison for the field within operations and externally with vendors and borrowers to represent the company as a primary contact for the organization in order to ensure the timely completion of transactions.

Maintains an understanding of compliance and regulatory risk relevant to processing mortgage loan applications. Maintains knowledge of all loan programs and program requirements including but not limited to Construction/Renovation, VA, FHA and USDA.

Assists Manager of Mortgage Loan Processing with pipeline management tasks and escalations and provides back-up coverage in manager's absence. Coaches and mentors team members, as needed. Provides subject matter expertise and interpretation of procedures in manager's absence.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

5

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent organizational, analytical and interpersonal skills

Excellent communication skills, both written and verbal

Detail-oriented

Ability to work and multi-task in a fast paced environment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Knowledge of compliance issues, secondary market and job-related policies and procedures.

Five years' experience in mortgage processing.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.

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