SUPERVISOR, AMBULATORY PHARMACY TECHNICIAN

Shift: Monday - Friday Days
Department: Pharmacy
Compensation:

* Base Pay Range: $25.32 - $39.99/hour, based on experience

ABOUT THE JOB

MU Health Care is seeking an exceptional technician to lead our Prior Authorization Pharmacy team. In this role, you will be supporting and leading our Prior Authorization Patient Medication Liaisons. Your role includes providing day-to-day supervision, increasing workload efficiency and productivity, and overall satisfaction with this program. Your commitment to excellence and communication skills will shine. You'll be leading a dedicated team ensuring the patients at our clinics have quick access to much needed medications. At MU Health Care, we offer a supportive environment where you can thrive and grow professionally. Your passion for delivering quality healthcare will make you an integral part of our team, providing a high level of service that our patients depend on. If you're a current Prior Authorization Patient Medication Liaison who's ready to make a real difference and move up the career ladder, we want to hear from you. Join us in creating a healthier future for our community and become part of an institution committed to delivering top-tier healthcare services. Your dedication, communication skills, and commitment to excellence will flourish at MU Health Care.

ABOUT MU HEALTH CARE

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 90 specialty clinics located throughout the region.

As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8% and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

Perform duties of a pharmacy technician and other duties as required. Provide support and supervision for the day-to-day provision of pharmacy services through the effective management of pharmacy staff.

Monitor staff workload and productivity to meet the department's workload and productivity standards.

Monitor and report on assigned pharmacy area goals and programs.

Engage in optimizing pharmacy operations by focusing on measurable results.

Assist management in interviewing, selecting, and training pharmacy staff.

Serve as a liaison between department customers and pharmacy services.

Responsible for the resolution of customer service complaints and overall satisfaction.

Develop, coordinate, and maintain daily staffing schedules to ensure the appropriate level of unit coverage and continuity of care.

Monitor time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely submittal/approval for payroll purposes.

May complete unit/department-specific duties and expectations as outlined in department documents.

Pharmacy Technician licensure by the Missouri Board of Pharmacy. Certified Pharmacy Technician (CPhT) certification by the Pharmacy Technician Certification Board (PTCB). Three (3) years of pharmacy experience.

PREFERRED QUALIFICATIONS

Experience in a supervisory role. Five (5) years of pharmacy experience. Advanced Certified Pharmacy Technician (CPhT-Adv) certification by the Pharmacy Technician Certification Board (PTCB). Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and may require ambulating, remaining in a stationary position and positioning self to reach and/or move objects above the shoulders and below the knees. The employee may frequently lift and/or move objects up to 10 lbs and occasionally move objects up to 25 lbs. This role may also routinely come into contact with patients who may have contagious illnesses.