2025 Temporary Collections MSR

Rhode Island Energy, a PPL Services Company, will be hiring Temporary Collections Meter Service Representatives for the 2025 Collections season starting in March 2025. This role requires successful completion of the EEI CAST assessment. Rhode Island Energy will be scheduling interested qualified applicants for the CAST assessment, date to be determined. To be considered for the CAST assessment please apply to this opening.

Job Responsibilities

The Collections MSR is responsible for the collection of delinquent accounts, both gas and electric, which includes the following:

• Perform Field collections (collecting cash, check or credit card payments from residential and commercial customers).
• Perform Off-Cycle meter reading (Pedestrian, soft off-on).
• Perform Physical offs.
• Perform ERT changes.
• Perform Wires down standby.
• Assist CMS personnel as assigned and on two-person assignments as needed.
• Drive and operate all CMS vehicles and equipment as required.
• Proper utilization of vehicles and equipment, advising proper authorities when vehicle repair or maintenance is required.

Qualifications

• High school diploma or GED.
• Pass EEI CAST Assessment.
• Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.
• Must have the ability to perform physically demanding CMS related activities.
• Must pass Company physical and qualifying tests to enter Department.
• Must have valid driver's license and be an approved driver of Company vehicles.
• Must be able to work shifts.
• DOT drug testing is a requirement for this position.

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