IT Communications Intern

Primary Work Location:

Hybrid and remote work available; on-site location Westborough, MA

Normal Work Schedule:

20 hours per week, M-F

Job Summary:

University Information Technology Services (UITS) delivers technology solutions and services to the President's Office and the campuses in support of the University of Massachusetts' mission. We are seeking a motivated Communications Intern to join our IT department. This part-time paid internship is for current UMass students and will provide hands-on experience in developing and executing communication strategies that promote our IT initiatives and foster collaboration across the organization. The ideal candidate is a detail-oriented individual with strong writing skills.

Key Responsibilities:

Content Creation: Assist in drafting internal communications, including newsletters, emails, and updates regarding IT projects, policies, and initiatives.

Event Coordination: Help organize and promote IT-related events, workshops, and training sessions, including logistics, materials, and communication outreach.

Collaboration: Work closely with IT teams to gather information about projects and initiatives for effective communication.

Metrics Tracking: Assist in tracking and analyzing the effectiveness of communication efforts, providing insights for improvement.

Documentation: Help maintain documentation related to IT communications, ensuring all materials are up to date and accessible.

Training: Work with IT teams to assist in the learning of presentation material software, Canva. Prior knowledge of Canva not required.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):

• Current UMass student who is enrolled in an undergraduate or graduate program of study within Communications, Marketing or General Business courses.
• GPA 3.0 or higher.
• Creative, eager to learn, motivated, and willing to take initiative on assigned projects/tasks.
• Reliable and detailed-oriented with a strong ability to multi-task, stay organized, and meet deadlines.
• Ability to work independently and as part of a team.
• Must be well organized, detailed oriented, and possess good follow-up skills.
• Strong attention to detail and experience in proofreading/editing copy.

Working Conditions:

• Any offers of an internship within the President's Office is specifically conditioned upon the potential candidate consenting to and successfully completing a background review.