Self Help - Computer Technology Support Assistant

East Carolina University

United States, North Carolina, Greenville

Nov 05, 2024

Position Details

Position Information

Advertising Department	COLLEGE OF ENGINEERING AND TECHNOLOGY
Academic Term/Year	SPRING 2025
Position Title	Self Help - Computer Technology Support Assistant
Posting Number	06691
Position Number	06691
Student Job Category	Student - Self-Help Campus Job
Number of Vacancies	1
Job Description	ECU College of Engineering and Technology is currently seeking a Computer Technology Support Assistant. This position will assist CET-IT services personnel in the day-to-day support of college faculty, students, and staff. Duties to include: Diagnostics and troubleshooting of Windows, Apple and Linux based personal computers Setup and configuration of College computers Troubleshooting of printing issues Printer setup and configuration Network connectivity troubleshooting Assisting technical services personnel with equipment logistics, i.e., initial setup/tear down/deployment/relocation of college digital assets, i.e., servers, workstations, displays, printers, etc. Mentoring and schedule coordination to students enrolled as interns to the CET-IT services group. Answering the phone Monitoring the CET service request system for service requests from college personnel and working with technical support personnel and interns to respond to and resolve issues and requests in a timely manner.
Preferred (Majors, Experience, GPA, etc.)
Special Instructions to Applicant	Please upload your Resume online
Quick Link for Direct Access	https://ecu.peopleadmin.com/postings/81757
Open Date	11/04/2024
Close Date	11/18/2024
Open Until Filled	No
AA/EOE