IT Support Technician

NaphCare is hiring experienced IT Support Specialist just like you to join our team at the Headquarters in Birmingham Al

NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 4000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do.

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare as you use our cutting-edge resources, including our award-winning electronic operating system.

NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing.

With NaphCare, you'll play a critical role in our continuing mission to be the leading provider of quality healthcare in the correctional industry. If you want a career that will make a difference, choose the company that is different.

We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership.

Responsibilities for IT Support Specialist:

Provide support and resolve IT infrastructure problems to the end-user's satisfaction.
• Monitor and respond quickly and effectively to requests received through the IT Helpdesk.
• Proactively manage and maintain remote site infrastructure
• Be prepared to travel to NaphCare sites as needed
• Work with NaphCare's corporate IT team on issue resolution

Qualifications for IT Support Specialist:

• A Bachelor's Degree from an accredited institution in an computer related field
• At least two years experience preferred
• Must possess excellent interpersonal and problem solving skills
• Must demonstrate efficiency, punctuality and professional communication via phone and email.
• Excellent communication skills and be task driven while remaining extremely organized

We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to CorporateHR@naphcare.com with the position and location you're interested in.

Equal Opportunity Employer: disability/veteran