Hospital Blank Assistant 2

#CA-DK

Under general supervision, the Hospital Blank Assistant assists technical personnel in the MRI department. This position will include but is not limited to patient care assistance including transport duties, scheduling, and preparing patients for MRI exams.

This position may be required to work in the Main Hospital, ACC, and on the Mobile MRI units.

Skills in prioritization, direct patient care, patient scheduling, EMR documentation, patient coordination, follow-up, and customer service are essential to this position. Incumbent must be capable of working in a fast-paced, multifaceted role."

Apply By November 18, 2024 at 11:59 PM

Minimum Qualifications

For full consideration applicants are encouraged to upload license and/or certification if required of the position.

• American Heart Association (AHA) Basic Life Support (BLS) or UC Davis Health CPR
• Minimum of one (1) year experience in health care.
• Ability to act diplomatically and exhibit a courteous manner to patients' medical staff, and university personnel at all levels while performing work duties.
• Ability to present a professional image and maintain composure when dealing with the public and staff using reason and logic.
• Ability to establish and maintain effective working relationships with medical personnel, co-workers and other departments.
• Ability to function effectively as part of a team.
• Ability to exercise discretion to ensure that patient confidentiality is maintained, and a professional, respectful clinic/department environment always exists.
• Ability to maintain composure, efficiency and a positive customer-service oriented manner during periods of peak workload with frequent interruptions, under tight deadlines, and when interacting with challenging customers who may be ill, angry, or emotionally distressed.
• Complete working knowledge of and skill to apply practices, principles and techniques of patient care related to area of expertise.
• Written and oral communication skills to clearly and concisely provide information, explanations, instructions to, and elicit information from others in email, phone, and in person communications.
• Ability to communicate with people with varying levels of ability to understand including those individuals who are ill, distressed, or who may not speak English.
• Ability to accurately type a minimum of 45 wpm.
• Problem solving abilities to be able to identify problems and independently identify resources and help resolve problems.
• Proactive approach to negotiate with and persuade others to take required action.
• Problem-solving skills to independently.
• Identifies, analyzes and reports problems to technologist, supervisor, and/or managers, accurately and timely.
• Recognizes problems which exceeds one's knowledge and seeks assistance or refers such matters to appropriate individuals.
• Troubleshoots and uses alternative approach where appropriate.
• Seeks information on own initiative from appropriate sources concerning an issue or program.
• Maintains professional image, attitude and appearance by adhering to UCDHS and Radiology Department Dress Code Policy.
• Communicates effectively, using tact and diplomacy. Maintains effective and cooperative working relationships with all contacts.
• Works effectively in team environment to accomplish department goals and objectives.
• Accomplishes all tasks and duties as assigned by supervisor.

Preferred Qualifications

• Medical Assistant Certification
• Emergency Medical Technician (EMT) Certification

Key Responsibilities

• 30% - Radiology Staff Support and Assistance
• 50% - Coordinating Medical Care
• 20% - Patient Transport

Department Overview

The Department of Radiology is a 24-hour, seven day a week operation providing Imaging Services for adult and pediatric inpatients and outpatients.

Department Specific Job Scope

This position may perform duties in the Main Hospital, Ambulatory Care Center, Same Day Surgery Center and/or satellite facilities throughout UCD's Primary Clinic Network as deemed necessary by management.

POSITION INFORMATION

• Salary or Pay Range: $25.08 - $31.20
• Salary Frequency: Hourly
• Salary Grade: 280
• UC Job Title: HOSP BLANK AST 2
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift Hours: Days
• Location: Main Hospital (HSP001)
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site
• THIS IS NOT AN H-1B VISA OPPORTUNITY

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Occasional Up to 3 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
• Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Environmental Demands

• Loud noise levels - Occasional Up to 3 Hours
• Microwave/Radiation - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Occasional Up to 3 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Occasional Up to 3 Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

• Must be able to work variable hours, alternate shifts, and overtime to provide coverage as needed for sick leave, staffing shortages, etc.
• Must be able to provide evening, weekend, and holiday coverage per departmental staffing guidelines.
• Must be able to travel to other UCD imaging facilities.

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere