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Technical Writer

Eliassen Group
United States, Virginia, McLean
Nov 04, 2024

Description:

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance.

Rate: $30 - $40 / hr. w2

Hybrid with 2 days/week in Washington D.C.



Responsibilities:

  • Research, write, and edit materials for IT processes, plans, procedures, and documentation.
  • Obtain technical data through independent observation and collaboration with technical staff.
  • Interface with users, specialists, analysts, and programmers to gather background information.
  • Revise text and recommend changes to ensure conformance with established standards.
  • Perform final quality assurance on all materials.



Experience Requirements:

  • 6 years of experience in writing and editing documents.
  • 1-2 years of experience creating/editing IT project lifecycle documentation.
  • Ability to facilitate discussions related to IT service management and business processes.
  • Highly motivated, self-directed, and responsible.


Key Technical Skills:



  • Writing and editing technical documents
  • IT service management
  • Project lifecycle documentation
  • Proficiency in Office 365
  • Ability to create/edit Visio workflows



Education Requirements:

  • Bachelor's degree in English, Literature, or a related discipline
  • ITIL Foundations v3 or 4 preferred

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